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¿Cómo hablo con una persona en Delta?
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dgfhfnbnbjghj
Visitor
7 hours ago
15Views
0likes
0Comments
(MX)¿Cómo llamar Spirit desde México?
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gffhgvbfdh
Visitor
7 hours ago
29Views
0likes
1Comment
Switched to Tmobile and about to go back because Tmobile spams me
STOP spamming with your texts and emails to sign up for your app! It's only been a month, but I will 100% transfer my 7 lines back to Verizon for their $25 a month plan. I've opted out of all your marketing but still receive messages from you. I've blocked your texts as of today. I'm about to block email correspondence too.
timyim
Visitor
12 hours ago
32Views
0likes
0Comments
Hey TMobile TLife listen up
Hey T-Mobile, listen up! I think you already know this but will tell you again anyhow. The TLife app is garbage. Full of social media drek shoved in users’ faces. I still have the good Home Internet app on my phone, will be using that app only. The day the HINT app stops working is the day I switch back to Comcast. If some subscribers like the cheap social media app, they can use it. But your customer base is a different group - please listen to us. It really pisses me off that you actually removed HINT from the App Store and plastered the same icon on the grotty TLife app — HEY, people might not notice! Guess what, geniuses? People noticed. When the HINT app dies my T-Mobile account dies with it. I don't know who's making decisions, but this is not the customer-centric T-Mobile company I signed up with. You're as bad as Comcast now. I've been putting up with the sudden speed drops on my T-Mobile home Internet because I believed in the company. Past tense intended. Either bring back the HINT app for download and fair use or you will lose me and others. As far as I'm concerned, you have till April 1 - no joke. You don't seem to understand: THE OLD T-MOBILE IS A BRAND PEOPLE LOVE, and you are torpedoing it by trying to jump onto the social media bandwagon.
Sparky418
Newbie Caller
12 hours ago
220Views
1like
1Comment
Unable to connect when outside U.S. with Legacy Pay As You Go
Hello All, I have had a Legacy Pay As You Go for several years now and whenever I have traveled outside the U.S., it will automatically register to the local network and connect to whatever country I'm in. However, it's no longer doing that now. I arrived in Taiwan a couple of days ago and it refuses to connect to any network. When I attempt to manually select a local it provides a listing of five different networks and three of those are labeled "forbidden". When I try to connect to the two that are not marked as "forbidden", it just shows "Couldn't connect" with no explanation. When I was in Taiwan several weeks ago, my phone automatically connected to a local network, Far East Tone, a few seconds after turning it on upon landing. And that's just how it's been the last few years of traveling outside the U.S. It will automatically connect to a local network and I'll receive a text which begins with something like "Welcome to...". I've never had to manually select a network, never had to change any phone settings and never had to notify T-Mobile in advance of my travel plans. I have since installed the SIM into two other devices and results are just the same - it refuses to connect to any network. If anyone would have any ideas as to why I am unable to connect now, I'd very much appreciate reading about them. Thanks! Greg
Greg33
Network Novice
13 hours ago
57Views
0likes
1Comment
Solution for Too Many Devices?
hi there, we have a household with three TVs going almost constantly over Wi-Fi and it’s all supplied by a G4 a R T-Mobile router with two access points. In addition, the network app shows between 26 and 31 devices. The the access points lose connectivity with the main router, and the solution is to turn off the router for 30 minutes and then turn it back on. However, I am out of town for days on end, and I would like to connect to my home PC the access point loses connection, and I have no way to restart the router. Is there a solution that will work for our situation? We are very happy with the speed and the hardware, except for this one thing. Thank you, Paul.
promero
Newbie Caller
14 hours ago
25Views
0likes
0Comments
Network blocking UDP?
I use mosh (https://mosh.org/) to connect to some servers and have for years, which has normally worked fine, but for the last couple of weeks it has not worked over the tmobile network at all, the UDP packets never reach their destination. I can SSH into the servers fine and run commands over SSH, but when trying to switch to mosh, which uses UDP, all UDP packets to the host are dropped and never received, while if I switch to a wireless network then they are received at the destination fine, and have tested over multiple different ISPs to different destination servers. Support are useless, as expected when it comes to asking indepth questions about networking protocols.
magenta5679192
Roaming Rookie
17 hours ago
filtering
network issues
udp
7.4KViews
6likes
17Comments
MLS Season Pass won't redeem
I've tried clicking Redeem on my Android, my Windows PC and an iPad with AppleTV installed and on all three I get an error that the code is not valid. How do I redeem this? It's a great perk that I really want to use.
jrt7543
Visitor
18 hours ago
23Views
0likes
0Comments
Internet Tech Support
December of '24 I really though, finally, t- mobile fixed the two year long issue of my getting 9mbps, on a good day. I was shocked! I was getting 200-210 mbps! An unanticipated Christmas present. I know, for most of you this seems little to celebrate. And thankfully I didn't get used to. Come January and still now (March), my "internet service" completely shuts off at night for 1/2-1 hour. From some of the posts I see I'm not the only one. For three months I call nearly every day and want to set my hair on fire. I am put through the same SILLY nonsense of "what's your account"? "Have you reset your you Gateway"? Yes, but why several times everyday? No one else does. " It's congestion". No it isn't. The whole city didn't log on suddenly at 9:pm. The speed went from 200mbps to 0 in ten minutes. "It's the lake". No it isn't. It's the same lake that it was all day, it didn't change properties into a signal eating monster. Besides, the 3 cell antennas are between me and the lake. "It's large trees or new construction". No it's not! No tree suddenly grew 50 feet tall and no building was put up in the last 15 minutes. "The tower Techs say it's the weather ". WHAT! It's been clear and sunny the last three days. Sounds more like they took an extra long lunch at Wild Wings. I know they CAN deliver the "service" they promise and that I'm paying for monthly so....... For those thinking, why not go to another provider? Well, for me AT&T is a non-starter. Verizon is worse for service and cu$tomer care. Spectrum, been there, done that. $tarlink! Not on your life. Musk is already robbing US taxpayers, he's not getting another penny from me. For those asking " what is he talking about", Tesla rebates, use of US launch sites for $tarlink satellites, US Govt. and US Military charged for use of $tarlink.... This is your money going to a billionaire.
123Wiley
Channel Chaser
19 hours ago
12Views
0likes
0Comments
Price increase
I've been a customer of T-Mobile for over 20 years. I am part of a plan that is grandfathered in. My invoice with multiple lines was typically $205. I purchased several phone devices and committed to a monthly payment plan for each device. This placed me in a monthly rate of roughly $365. I did my very best to pay off every device that had a monthly device plan. In November of 2024 I paid off every device and my monthly play went back to the original of $205. In March 2025 (this month) I received my new invoice of roughly $300 and in addition to that I received a text message that stated ALL T-Mobile plans will now have an increase of $5 per line per month increase. That is a total of $325 plus taxes per month. Somehow someway T-Mobile found a way to increase my monthly plan from the original $205 back to $300+ even while owning all of my devices now. I have multiple conversations with representatives and supervisors inquiring about my rates etc and their excuses range from 'I was receiving a discount while I had my phone devices on a payment plan' and when I paid the devices off...the discount went away. WRONG! My plan was always $205 BEFORE I purchased devices through tmobile and agreed to break down the payments. Then a supervisor named Mark said the text I received regarding the $5 per month per phone line does not apply to me because I am locked in a plan that is grandfathered in. Mark, the supervisor I had my last conversation with on March 13th, 2025 says he will confirm via phone call on Saturday March 15th that my plan will revert to $205 as before and he can assure me the new $5 per month per line does not apply to me. On Saturday March 15th 2025 I received a phone call from Mark and said 'he will not be reverting the plan as discussed' and disconnected the call immediately. He did not allow me to speak. It was an immediate disconnection. My concern is...T-Mobile claims all phone calls are recorded, why or how are the representatives or supervisors able to speak to customers in this false manner? My concern is....how is T-Mobile able to find screw anybody out of their ORIGINAL phone payment agreement once we've dabbled into the agreement of paying for the devices monthly. HUGE MISTAKE. HUGE. I will never ever ever again purchase my phones through T-Mobile EVER AGAIN. I am disgusted at their service. I hope the CEO reads and listens to this post and finds my text messages and calls that were recorded so he can see the representatives that represent the company are a disgrace.
Micha
Newbie Caller
20 hours ago
134Views
1like
1Comment

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to Tmobile and about to go back because Tmobile spams me","conversation":{"__ref":"Conversation:conversation:189160"},"id":"message:189160","revisionNum":1,"uid":189160,"depth":0,"board":{"__ref":"Forum:board:billing"},"author":{"__ref":"User:user:210288"},"metrics":{"__typename":"MessageMetrics","views":32},"postTime":"2025-03-29T15:55:37.125-07:00","lastPublishTime":"2025-03-29T15:55:37.125-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" STOP spamming with your texts and emails to sign up for your app! It's only been a month, but I will 100% transfer my 7 lines back to Verizon for their $25 a month plan. I've opted out of all your marketing but still receive messages from you. I've blocked your texts as of today. I'm about to block email correspondence too. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"351","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:166119":{"__typename":"Conversation","id":"conversation:166119","topic":{"__typename":"ForumTopicMessage","uid":166119},"lastPostingActivityTime":"2025-03-29T15:23:49.491-07:00","solved":false},"User:user:189678":{"__typename":"User","uid":189678,"login":"Sparky418","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newbie Caller","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-11.svg"},"id":"user:189678"},"ForumTopicMessage:message:166119":{"__typename":"ForumTopicMessage","subject":"Hey TMobile TLife listen up","conversation":{"__ref":"Conversation:conversation:166119"},"id":"message:166119","revisionNum":1,"uid":166119,"depth":0,"board":{"__ref":"Forum:board:website-app"},"author":{"__ref":"User:user:189678"},"metrics":{"__typename":"MessageMetrics","views":220},"postTime":"2025-02-02T09:43:03.027-08:00","lastPublishTime":"2025-02-02T09:43:03.027-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hey T-Mobile, listen up! I think you already know this but will tell you again anyhow. The TLife app is garbage. Full of social media drek shoved in users’ faces. I still have the good Home Internet app on my phone, will be using that app only. The day the HINT app stops working is the day I switch back to Comcast. If some subscribers like the cheap social media app, they can use it. But your customer base is a different group - please listen to us. It really pisses me off that you actually removed HINT from the App Store and plastered the same icon on the grotty TLife app — HEY, people might not notice! Guess what, geniuses? People noticed. When the HINT app dies my T-Mobile account dies with it. I don't know who's making decisions, but this is not the customer-centric T-Mobile company I signed up with. You're as bad as Comcast now. I've been putting up with the sudden speed drops on my T-Mobile home Internet because I believed in the company. Past tense intended. Either bring back the HINT app for download and fair use or you will lose me and others. As far as I'm concerned, you have till April 1 - no joke. You don't seem to understand: THE OLD T-MOBILE IS A BRAND PEOPLE LOVE, and you are torpedoing it by trying to jump onto the social media bandwagon. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1284","kudosSumWeight":1,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:188170":{"__typename":"Conversation","id":"conversation:188170","topic":{"__typename":"ForumTopicMessage","uid":188170},"lastPostingActivityTime":"2025-03-29T14:13:31.554-07:00","solved":false},"Forum:board:international":{"__typename":"Forum","id":"board:international","displayId":"international","nodeType":"board","conversationStyle":"FORUM","title":"International","shortTitle":"International","parent":{"__ref":"Category:category:network-coverage"}},"User:user:208983":{"__typename":"User","uid":208983,"login":"Greg33","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Network Novice","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-2.svg"},"id":"user:208983"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xODgxNzAtTWVEME9T?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xODgxNzAtTWVEME9T?revision=1","title":"Screenshot_20250325-093432990.jpg","associationType":"BODY","width":540,"height":1096,"altText":""},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xODgxNzAtMFJURUNj?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xODgxNzAtMFJURUNj?revision=1","title":"Screenshot_20250325-092619454.jpg","associationType":"BODY","width":540,"height":1096,"altText":""},"ForumTopicMessage:message:188170":{"__typename":"ForumTopicMessage","subject":"Unable to connect when outside U.S. with Legacy Pay As You Go","conversation":{"__ref":"Conversation:conversation:188170"},"id":"message:188170","revisionNum":1,"uid":188170,"depth":0,"board":{"__ref":"Forum:board:international"},"author":{"__ref":"User:user:208983"},"metrics":{"__typename":"MessageMetrics","views":57},"postTime":"2025-03-24T18:41:22.361-07:00","lastPublishTime":"2025-03-24T18:41:22.361-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello All, I have had a Legacy Pay As You Go for several years now and whenever I have traveled outside the U.S., it will automatically register to the local network and connect to whatever country I'm in. However, it's no longer doing that now. I arrived in Taiwan a couple of days ago and it refuses to connect to any network. When I attempt to manually select a local it provides a listing of five different networks and three of those are labeled \"forbidden\". When I try to connect to the two that are not marked as \"forbidden\", it just shows \"Couldn't connect\" with no explanation. When I was in Taiwan several weeks ago, my phone automatically connected to a local network, Far East Tone, a few seconds after turning it on upon landing. And that's just how it's been the last few years of traveling outside the U.S. It will automatically connect to a local network and I'll receive a text which begins with something like \"Welcome to...\". I've never had to manually select a network, never had to change any phone settings and never had to notify T-Mobile in advance of my travel plans. I have since installed the SIM into two other devices and results are just the same - it refuses to connect to any network. If anyone would have any ideas as to why I am unable to connect now, I'd very much appreciate reading about them. Thanks! Greg ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1388","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjQuMTF8Mi4xfG98MjV8X05WX3wx","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xODgxNzAtTWVEME9T?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjQuMTF8Mi4xfG98MjV8X05WX3wy","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bS0xODgxNzAtMFJURUNj?revision=1\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:189156":{"__typename":"Conversation","id":"conversation:189156","topic":{"__typename":"ForumTopicMessage","uid":189156},"lastPostingActivityTime":"2025-03-29T13:23:27.783-07:00","solved":false},"Forum:board:troubleshooting":{"__typename":"Forum","id":"board:troubleshooting","displayId":"troubleshooting","nodeType":"board","conversationStyle":"FORUM","title":"Troubleshooting","shortTitle":"Troubleshooting","parent":{"__ref":"Category:category:home-business-internet"}},"User:user:78354":{"__typename":"User","uid":78354,"login":"promero","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newbie Caller","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg"},"id":"user:78354"},"ForumTopicMessage:message:189156":{"__typename":"ForumTopicMessage","subject":"Solution for Too Many Devices?","conversation":{"__ref":"Conversation:conversation:189156"},"id":"message:189156","revisionNum":1,"uid":189156,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__ref":"User:user:78354"},"metrics":{"__typename":"MessageMetrics","views":25},"postTime":"2025-03-29T13:23:27.783-07:00","lastPublishTime":"2025-03-29T13:23:27.783-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" hi there, we have a household with three TVs going almost constantly over Wi-Fi and it’s all supplied by a G4 a R T-Mobile router with two access points. In addition, the network app shows between 26 and 31 devices. The the access points lose connectivity with the main router, and the solution is to turn off the router for 30 minutes and then turn it back on. However, I am out of town for days on end, and I would like to connect to my home PC the access point loses connection, and I have no way to restart the router. Is there a solution that will work for our situation? We are very happy with the speed and the hardware, except for this one thing. Thank you, Paul. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"673","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:50788":{"__typename":"Conversation","id":"conversation:50788","topic":{"__typename":"ForumTopicMessage","uid":50788},"lastPostingActivityTime":"2025-03-29T10:33:16.923-07:00","solved":false},"Forum:board:coverage-signal":{"__typename":"Forum","id":"board:coverage-signal","displayId":"coverage-signal","nodeType":"board","conversationStyle":"FORUM","title":"Coverage & Signal","shortTitle":"Coverage & Signal","parent":{"__ref":"Category:category:network-coverage"}},"User:user:98528":{"__typename":"User","uid":98528,"login":"magenta5679192","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Roaming Rookie","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"},"id":"user:98528"},"ForumTopicMessage:message:50788":{"__typename":"ForumTopicMessage","subject":"Network blocking UDP?","conversation":{"__ref":"Conversation:conversation:50788"},"id":"message:50788","revisionNum":1,"uid":50788,"depth":0,"board":{"__ref":"Forum:board:coverage-signal"},"author":{"__ref":"User:user:98528"},"metrics":{"__typename":"MessageMetrics","views":7371},"postTime":"2021-07-12T15:49:22.000-07:00","lastPublishTime":"2021-07-12T15:49:22.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I use mosh (https://mosh.org/) to connect to some servers and have for years, which has normally worked fine, but for the last couple of weeks it has not worked over the tmobile network at all, the UDP packets never reach their destination. I can SSH into the servers fine and run commands over SSH, but when trying to switch to mosh, which uses UDP, all UDP packets to the host are dropped and never received, while if I switch to a wireless network then they are received at the destination fine, and have tested over multiple different ISPs to different destination servers. Support are useless, as expected when it comes to asking indepth questions about networking protocols. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"689","kudosSumWeight":6,"repliesCount":17,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDE","node":{"__typename":"Tag","id":"tag:filtering","text":"filtering","time":"2023-05-15T07:27:36.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDI","node":{"__typename":"Tag","id":"tag:network issues","text":"network issues","time":"2019-08-21T10:49:12.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDM","node":{"__typename":"Tag","id":"tag:udp","text":"udp","time":"2021-07-10T09:58:51.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:189078":{"__typename":"Conversation","id":"conversation:189078","topic":{"__typename":"ForumTopicMessage","uid":189078},"lastPostingActivityTime":"2025-03-29T10:00:52.247-07:00","solved":false},"Forum:board:t-mobile-tuesdays":{"__typename":"Forum","id":"board:t-mobile-tuesdays","displayId":"t-mobile-tuesdays","nodeType":"board","conversationStyle":"FORUM","title":"T-Mobile Tuesdays","shortTitle":"T-Mobile Tuesdays","parent":{"__ref":"Category:category:magenta-lounge"}},"User:user:210212":{"__typename":"User","uid":210212,"login":"jrt7543","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Visitor","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-8.svg"},"id":"user:210212"},"ForumTopicMessage:message:189078":{"__typename":"ForumTopicMessage","subject":"MLS Season Pass won't redeem","conversation":{"__ref":"Conversation:conversation:189078"},"id":"message:189078","revisionNum":1,"uid":189078,"depth":0,"board":{"__ref":"Forum:board:t-mobile-tuesdays"},"author":{"__ref":"User:user:210212"},"metrics":{"__typename":"MessageMetrics","views":23},"postTime":"2025-03-29T10:00:52.247-07:00","lastPublishTime":"2025-03-29T10:00:52.247-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I've tried clicking Redeem on my Android, my Windows PC and an iPad with AppleTV installed and on all three I get an error that the code is not valid. How do I redeem this? It's a great perk that I really want to use. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"228","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:189055":{"__typename":"Conversation","id":"conversation:189055","topic":{"__typename":"ForumTopicMessage","uid":189055},"lastPostingActivityTime":"2025-03-29T08:37:56.954-07:00","solved":false},"User:user:45541":{"__typename":"User","uid":45541,"login":"123Wiley","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Channel Chaser","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-5.svg"},"id":"user:45541"},"ForumTopicMessage:message:189055":{"__typename":"ForumTopicMessage","subject":"Internet Tech Support","conversation":{"__ref":"Conversation:conversation:189055"},"id":"message:189055","revisionNum":1,"uid":189055,"depth":0,"board":{"__ref":"Forum:board:coverage-signal"},"author":{"__ref":"User:user:45541"},"metrics":{"__typename":"MessageMetrics","views":12},"postTime":"2025-03-29T08:37:56.954-07:00","lastPublishTime":"2025-03-29T08:37:56.954-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" December of '24 I really though, finally, t- mobile fixed the two year long issue of my getting 9mbps, on a good day. I was shocked! I was getting 200-210 mbps! An unanticipated Christmas present. I know, for most of you this seems little to celebrate. And thankfully I didn't get used to. Come January and still now (March), my \"internet service\" completely shuts off at night for 1/2-1 hour. From some of the posts I see I'm not the only one. For three months I call nearly every day and want to set my hair on fire. I am put through the same SILLY nonsense of \"what's your account\"? \"Have you reset your you Gateway\"? Yes, but why several times everyday? No one else does. \" It's congestion\". No it isn't. The whole city didn't log on suddenly at 9:pm. The speed went from 200mbps to 0 in ten minutes. \"It's the lake\". No it isn't. It's the same lake that it was all day, it didn't change properties into a signal eating monster. Besides, the 3 cell antennas are between me and the lake. \"It's large trees or new construction\". No it's not! No tree suddenly grew 50 feet tall and no building was put up in the last 15 minutes. \"The tower Techs say it's the weather \". WHAT! It's been clear and sunny the last three days. Sounds more like they took an extra long lunch at Wild Wings. I know they CAN deliver the \"service\" they promise and that I'm paying for monthly so....... For those thinking, why not go to another provider? Well, for me AT&T is a non-starter. Verizon is worse for service and cu$tomer care. Spectrum, been there, done that. $tarlink! Not on your life. Musk is already robbing US taxpayers, he's not getting another penny from me. For those asking \" what is he talking about\", Tesla rebates, use of US launch sites for $tarlink satellites, US Govt. and US Military charged for use of $tarlink.... This is your money going to a billionaire. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1973","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:188604":{"__typename":"Conversation","id":"conversation:188604","topic":{"__typename":"ForumTopicMessage","uid":188604},"lastPostingActivityTime":"2025-03-29T07:47:33.734-07:00","solved":false},"Forum:board:accounts-services":{"__typename":"Forum","id":"board:accounts-services","displayId":"accounts-services","nodeType":"board","conversationStyle":"FORUM","title":"Accounts & Services","shortTitle":"Accounts & Services","parent":{"__ref":"Category:category:postpaid"}},"User:user:209468":{"__typename":"User","uid":209468,"login":"Micha","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newbie Caller","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-6.svg"},"id":"user:209468"},"ForumTopicMessage:message:188604":{"__typename":"ForumTopicMessage","subject":"Price increase","conversation":{"__ref":"Conversation:conversation:188604"},"id":"message:188604","revisionNum":1,"uid":188604,"depth":0,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:209468"},"metrics":{"__typename":"MessageMetrics","views":134},"postTime":"2025-03-26T14:08:09.576-07:00","lastPublishTime":"2025-03-26T14:08:09.576-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I've been a customer of T-Mobile for over 20 years. I am part of a plan that is grandfathered in. My invoice with multiple lines was typically $205. I purchased several phone devices and committed to a monthly payment plan for each device. This placed me in a monthly rate of roughly $365. I did my very best to pay off every device that had a monthly device plan. In November of 2024 I paid off every device and my monthly play went back to the original of $205. In March 2025 (this month) I received my new invoice of roughly $300 and in addition to that I received a text message that stated ALL T-Mobile plans will now have an increase of $5 per line per month increase. That is a total of $325 plus taxes per month. Somehow someway T-Mobile found a way to increase my monthly plan from the original $205 back to $300+ even while owning all of my devices now. I have multiple conversations with representatives and supervisors inquiring about my rates etc and their excuses range from 'I was receiving a discount while I had my phone devices on a payment plan' and when I paid the devices off...the discount went away. WRONG! My plan was always $205 BEFORE I purchased devices through tmobile and agreed to break down the payments. Then a supervisor named Mark said the text I received regarding the $5 per month per phone line does not apply to me because I am locked in a plan that is grandfathered in. Mark, the supervisor I had my last conversation with on March 13th, 2025 says he will confirm via phone call on Saturday March 15th that my plan will revert to $205 as before and he can assure me the new $5 per month per line does not apply to me. On Saturday March 15th 2025 I received a phone call from Mark and said 'he will not be reverting the plan as discussed' and disconnected the call immediately. He did not allow me to speak. It was an immediate disconnection. My concern is...T-Mobile claims all phone calls are recorded, why or how are the representatives or supervisors able to speak to customers in this false manner? My concern is....how is T-Mobile able to find screw anybody out of their ORIGINAL phone payment agreement once we've dabbled into the agreement of paying for the devices monthly. HUGE MISTAKE. HUGE. I will never ever ever again purchase my phones through T-Mobile EVER AGAIN. I am disgusted at their service. I hope the CEO reads and listens to this post and finds my text messages and calls that were recorded so he can see the representatives that represent the company are a disgrace. 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