Samsung Instinct

There's also the chance of replacing the phone. I dont have an issue with the music player either but if it is indeed "broken" then maybe a refurb will solve the problem.

It's been confirmed repeatedly that the older music player versions could  read up to 12 gig on a 16 gig card, and there's an unresolved symbols issue associated with some song titles, albums, etc...

goygacon,

I seriously doubt we'll get much out of the Sprint Development Team at this juncture. The browser won't ever be fixed. They've had ample time and opportunity to work with Opera, Bolt, and a few others to fix the issues here. Sprint and its management doesn't care.

The music player I have pretty much accepted as busted. That's why I've loaded what I can to stay under both limits and get what enjoyment I can.

The other issues Sprint has had more than enough time to fix, update, or patch. Not happening.

Dan Hesse and his boys are moving on. For them the Instinct was a success.

Honestly, I want to be surprised and get an MR-8 or a whole new OS that fixes it. But I won't hold my breath. I honestly want a music player update that fixes everything, but I digress. I just hope Dan Hesse doesn't show up in Dallas. I think Instinct customers shoud pull a Russell Crowe and throw their phones.

I think we as Sprint customers need to vote with our wallets. No New Contracts. That's what Instinct users should start telling Sprint. I'm sure Verizon or some other carrier will appreciate our business. That's my battle plan. Yes, it means for me waiting till Feb 5, 2011, but that's just fine. Perhaps if Sprint loses a few million more customers, they'll fire Dan Hesse and get a competent CEO.

I just wish someone would do a video/webcam ambush Sprint's senior management with an Instinct in hand. Show them how it can't browse, how the music player crashes, and how freaking inept this device is. I think a few YouTube video ambushes of Sprint senior staff might get their attention.

Just a thought I had.

Message was edited by: jogomez721

Sprint should take notes from the folks over at pandora, their app is pretty nice i must say, I would love a music player with that exact format w/ a decent shuffle and album art to boot.

I tell you what, the company i work for definetly wants to know what their customers think and they will do anything to fix it.  Sprint?  Not a chance, this forum was put into place to listen to their customers, what does sprint do?  Create another crappy device to adress all the issues, that doesnt fix the folks who actually had the problem in the first place.  Hello delighting customers 101!  Why do you think sprint continues to shed thousands of customers each year!  WHen was the last time sprint actualy had a positive churn?

Ughhh