Samsung Instinct

I just got the update a few days ago as well and mine freezes up every time I try to use the navigator. I was perfectly happy with the old version. My phone freezes up at the navigation screen then after about 30 seconds it says "entering Sprint service area" ( I know I'm not roaming), the screen flickers and goes back to my Speed dial screen. I called customer service and was on the phone for about 45 minutes running diagnostics and resetting the phone and no go. They said for me to go to a Sprint store and the Sprint store sent me to a service center in which was closed so I haven't gone to the service center to get it resolved yet. Anyone else have any luck or are we having to send in our phones for new ones? I know it's not a hardware issue but software.

What is the latest number for the Nav. update? Also, how do I get the latest update. I have been running Nav and it has not given me a message that newer updates are available. Thanks, Ron

Thanks, got it with no problem

A few days after upgrading to version 2.1.0.35, I started to have the same problem, dimming display, no touch functions, entering Sprint service area, and finally landing on my speed dial page.

I just wasted two hours with Sprint support and Telenav support only to get a reference number and a promise for a tech to call me "soon". In less than five minutes I found the answer here in the Sprint community.

Thanks all for taking the time to post this simple answer. I don't understand why, but my telenav is working perfectly now.