Samsung Moment:Battery life on moment

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40 Replies Last post - 1 week ago by bagehi

by azrockrunner

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7 posts since
Nov 3, 2009

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Nov 3, 2009

Battery life on moment

Got the moment lastnight. had 30% battery out of the box. I ran it till it turned red and said less than 15% which was heavy usage for about 90 minutes. Charged it all night, removed plug and it dropped to 90% within 2 minutes. then sent 3 gtalk messages and it dropped to 80%. turned on Bluetooth and made a 15 minute phone call and it dropped to 70%.

I am hoping that this is just a simple case of the battery needing to be conditioned for a few days but what have others seen so far?

Also, I have turned the screen brightness down, wifi off, gps off and BT only on when making 1 call so far.

Bring on 2.0, I REALLY miss the integration that Sensui had. but thats another topic all together.

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by Adrift

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Nov 1, 2009

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1. Nov 3, 2009 Posted in response to: azrockrunner

Re: Battery life on moment

Hey, I was just about to make a thread on this very subject. I was actually just trying to get a feel for battery life for another forum user when I noticed this as well. Pretty much exact same timing as you have found, though I find the rate of "drain" slows as it gets into lower percentages. I have made a post already on Androidforums.com, on this subject.

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by azrockrunner

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Nov 3, 2009

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2. Nov 3, 2009 Posted in response to: Adrift

Re: Battery life on moment

Ya, I was talking with another moment user and he saw the same thing on his this morning. But as he stated we have to give it a few days of drain to empty and recharge to condition the battery. I have nothing to lose since at BB they reset the 30 days I have to return the phone if I dont like it and get my hero back. I lost the 50 rebate I had on the hero but ohwell, thats the price we pay to be BLEEDING edge I guess. LOL

Now, anyone that has had the moment a few days have any input?

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by SarahKS

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Nov 1, 2006

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3. Nov 3, 2009 Posted in response to: azrockrunner

Re: Battery life on moment

Here's a tip I just received that should help with the battery issue.

Press and hold the weather widget on the home screen drag to the trash can to throw it away
You can then press and hold again on the home screen and select widgets.
Scroll to the bottom and select the large weather widget
Uncheck Follow current location.
In the search bar at the top enter a zip code or city name and hit search icon to the right.
Select OK

You may also want to set the location for the weather application.

To do this perform the following steps:

Launch the application by pressing on the widget or the application from the program menu.
With the application open press menu and add location.
Click add a place.
Enter a zip code or city name and hit search.
Select your city and add the location.

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by pcjach

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Nov 2, 2009

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4. Nov 3, 2009 Posted in response to: azrockrunner

Re: Battery life on moment

I got the Moment on Sunday and have played with it all day and yesterday. Drained and recharged the battery as I thought was needed and today I've charged it fully and I'm in the process of seeing how long a 100% charged battery will last.

Here is what I'm doing with the phone.

Sitting at my desk all day. At 10:30 CST it was 100% charged. I disconnected it from the charger.

DroidLive streaming music through this entire process

Txt messaging as they arrive and respond

Leaving for lunch in a bit and will BT Stereo to my Sony head unit in my Truck for about 35 minutes. Will continue to DroidLive so I can really impact the battery. By the way, BT is turned off when I'm not near my truck.

WiFi off

GPS on

Using NewsRob every 30 minutes to pull Slashdot

Using email to check Gmail and my personal email at another site.

I'll browse the web here an there too.

When the phone alerts me that the battery is to low, I'll post the length of time it took.

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by azrockrunner

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Nov 3, 2009

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5. Nov 3, 2009 Posted in response to: pcjach

Re: Battery life on moment

I have removed the weather ****, and did all the battery saver things I did on the hero so far.

Also, I cant wait to see what your battery life does on your test. Keep us updated.

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by mbastianel

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Oct 12, 2009

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6. Nov 3, 2009 Posted in response to: azrockrunner

Re: Battery life on moment

My battery is horrible. I have done the autobacklight thing and disabled the Weather app. I took it off the charger today at 730am at 100% and with light use it is at 15% as of now. Unacceptable. The phone is going back.

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by vrylcky

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Nov 3, 2009

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7. Nov 3, 2009 Posted in response to: azrockrunner

Re: Battery life on moment

I wanted to go bleeding edge and having had a pretty good run with Sprint's Instinct I took a leap of faith. To the battery life topic I'd like to add that so far its been a total dissappointment. I'm charging over USB and allowing the battery to warn low and even run to the point the phone dies. I have however left the phone in pretty much a just out of the box state otherwise. Not deleting anything and even increasing the time to dim to 2 minutes. I have used it for calls, loaded a few standard apps like facebook and used gmail. I'm going to charge the phone from an AC source tonight for at least 8-10 hours and see what the life is like.

As for the experience of adding a new line.

My girl had a sleek little ATT LG phone that she like but she was tired of not having texting without the repeat pecking of keys. I embraced this and made her an offer. I'd add her to my plan, give her my brand new Instinct after purchasing the Moment.

The result a complete waste of time.

Time (Eastern)	Details
Your session ID is 7766913.
11/03/2009 02:42:21PM	System: "Please hold and the next available account specialist will be with you shortly."
11/03/2009 02:42:24PM	System: "If you are chatting today for Technical Support, please call (888) 211-4727."
11/03/2009 02:42:25PM	Session Started with Agent (Kassandra)
11/03/2009 02:42:25PM	System: "Thank you for contacting Sprint. My name is Kassandra. In order to better assist you; may I please have your first and last name?"
11/03/2009 02:42:25PM	Baker: "My contacts from my phone were not transferred from my Instinct to my Moment properly"
11/03/2009 02:42:39PM	Baker: "Glenn Baker"
11/03/2009 02:43:13PM	Agent (Kassandra): "Hi Glenn.This would have to be done at your local Sprint store."
11/03/2009 02:43:17PM	Agent (Kassandra): "You may visit your local Sprint store to have your contacts transferred. This service is provided at no charge."
11/03/2009 02:43:27PM	Baker: "I had him do it"
11/03/2009 02:43:30PM	Baker: "thats the problem"
11/03/2009 02:43:54PM	Baker: "I cant see half of my contacts that were there"
11/03/2009 02:44:09PM	Baker: "I found out today when I could not call my ride at the airport"
11/03/2009 02:44:17PM	Baker: "because all my contacts only had email addresses"
11/03/2009 02:44:54PM	Agent (Kassandra): "I do apologize for the inconvenience this has caused you. This can be done at any Sprint store as long as you have both devices."
11/03/2009 02:45:10PM	Baker: "What I want to know is where can I get the contacts online that are synched over the air"
11/03/2009 02:45:24PM	Baker: "when I had my instinct (not just made into a second line"
11/03/2009 02:45:25PM	Agent (Kassandra): "Those contacts are not available with a Samsung Moment. I apologize."
11/03/2009 02:45:35PM	Baker: "my contacts were online"
11/03/2009 02:45:48PM	Baker: "so he screwed me out of all my information?"
11/03/2009 02:45:58PM	Baker: "I dont want to be told to go to Sprint"
11/03/2009 02:46:04PM	Baker: "I have already done that"
11/03/2009 02:46:45PM	Agent (Kassandra): "That is the only option I apologize."
11/03/2009 02:46:51PM	Baker: "are you telling me that there is no way I can see my contact info that had been synched the past few months?"
11/03/2009 02:46:57PM	Agent (Kassandra): "You also have the option to enter your contacts manually."
11/03/2009 02:47:05PM	Baker: "please"
11/03/2009 02:47:10PM	Baker: "are you kidding me"
11/03/2009 02:47:20PM	Baker: "you want to do that ?"
11/03/2009 02:47:45PM	Baker: "I highly doubt you would pay ********** or more for a phone and have someone lose your contacts"
11/03/2009 02:47:55PM	Baker: "and then have a chat agent tell you to load them manually"
11/03/2009 02:48:02PM	Baker: "you are kidding right?"
11/03/2009 02:48:22PM	Baker: "why does it take you so long to respond?"
11/03/2009 02:49:15PM	Agent (Kassandra): "Again, I truly apologize for the inconvenience this causes you. If you would like, you can take both devices to your local Sprint store to have them transferred again at no extra cost. The Samsung Moment is not compatible with Sprint Mobile Sync like the"
&nbsp
11/03/2009 02:49:36PM	Agent (Kassandra): "Transferring at the store is the only means of transferring at this time without doing so manually."
11/03/2009 02:50:15PM	Agent (Kassandra): "Is there anything else I can assist you with today?"
11/03/2009 02:51:23PM	Baker: "the problem is"
11/03/2009 02:51:38PM	Baker: "that the instinct was used to move my girl from ATT to SPrint"
11/03/2009 02:51:51PM	Baker: "so now I have only the moment and the other phone was wiped"
11/03/2009 02:52:08PM	Baker: "thats why I want to know if I can access my mobil contacts that I had"
11/03/2009 02:52:29PM	Baker: "doesnt that seem like a logical request?"
11/03/2009 02:52:30PM	Agent (Kassandra): "If they were available to you it would be under Settings & Passwords > Sprint Mobile Sync on your Sprint.com."
11/03/2009 02:52:48PM	Agent (Kassandra): "Please check now. Usually when you activate a new device that is not Sprint Mobile Sync compatible the contacts are no longer available."
11/03/2009 02:56:00PM	Agent (Kassandra): "I know your time is valuable and I would like to assist you in resolving any question you have today. Would you like to continue chatting with me today?"
11/03/2009 02:57:29PM	Agent (Kassandra): "Due to lack of response, this chat will be disconnected. If you require any additional assistance, please log back into chat and we will be glad to assist you. We appreciate your business."
11/03/2009 02:57:45PM	Baker: "im still looking"
11/03/2009 02:58:18PM	Agent (Kassandra): "May I have your user name and password so I can look up something?"
11/03/2009 02:58:27PM	Baker: "sure"
11/03/2009 02:58:38PM	Baker: "what do you want to look at"
11/03/2009 02:58:50PM	Agent (Kassandra): "Did the new owner of the device wipe out your contacts?"
11/03/2009 02:59:08PM	Baker: "my girlfriend did not the store agent reset the phone"
11/03/2009 02:59:24PM	Baker: "after he said he transferred them all using the device in the store"
11/03/2009 02:59:27PM	Baker: "problem is"
11/03/2009 02:59:40PM	Baker: "he only got like ******** of the ******** I had"
11/03/2009 02:59:55PM	Baker: "I didnt notice until this morning that it was this serious"
11/03/2009 03:00:02PM	Agent (Kassandra): "May I ask your ********** digit telephone number?"
11/03/2009 03:00:12PM	Baker: "*******************"
11/03/2009 03:02:20PM	Agent (Kassandra): "I do not show your contacts backed up any longer. This is because of the activation of your Samsung Moment that is not compatible with the feature."
11/03/2009 03:02:35PM	Baker: "yeah this BLOWS goats"
11/03/2009 03:03:30PM	Agent (Kassandra): "I do apologize and understand your frustration."
11/03/2009 03:03:35PM	Agent (Kassandra): "Is there anything else I Can assist you with today?"
11/03/2009 03:05:17PM	Agent (Kassandra): "Due to lack of response, this chat will be disconnected. If you require any additional assistance, please log back into chat and we will be glad to assist you. We appreciate your business."
11/03/2009 03:06:13PM	Agent (Kassandra): "I apologize that I could not fully address the reason that caused you to chat with me today. If you need any additional assistance, please chat again and we will be happy to assist you."
11/03/2009 03:06:23PM	Agent (Kassandra): "Have a great day."
11/03/2009 03:06:24PM	Session Ended

The moment got 20% of my contacts and the rest are missing. The rep reset my phone after he said he completed the transfer as part of the prep to move my girl onto the Instinct. My chat today with support went something like this.

She was not properly activated and this required 4 calls in excess of 1 hour each call (multiple transfers and rediculously poor support.) Escalations to managers who didn't speak in clear completed sentences and were powerless to help. PORTING ESCALATIONS are 3-4 days at a critical level. Simply unacceptable.

She went 18 hours with no ATT or Sprint service while we traveling apart... (sounds silly but we asked before taking the risk and we were assured we would be active in less then one hour.

I guess its pointless to go ranting.. I guess my point is.. the support has fallen off and for such an expenive device. Adding new a customer that I pryed from AT&T only to get excuses.

I'm thinking I should have looked harder at the HTC. Just made a call after battery showed half green.. Talked 1 minute phone is back to yellow bar again.. I'm starting to see a trend here.

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by pcjach

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Nov 2, 2009

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8. Nov 3, 2009 Posted in response to: pcjach

Re: Battery life on moment

I made it until 4:00 PM CST on one charge. So 5 1/2 hours.

GPS on

BT on for 1.25 hours

Ran DroidLive, Orb, and SD Card MP3's on Music Player nonstop.

SMS quite a bit

Set up for the first time Exchange ActiveSync with work and synced up Moxier. Calendar is all full. To many meetings.

Got work emails all during this...Direct Push

Got personal emails on my IMAP server...checking every 15 minutes

Got personal emails from Gmail...checking at default. Can't remember if that's hourly.

Surfed the web a lot

Read NewsRob news from Slashdot

Showed off my Moment

Visited the Market and downloaded and installed a few apps

Played with new App

BT Audio'd for 45 minutes in my truck at lunch using DroidLive and MP3's

BT Audio'd going home for 30 minutes and right when I got home it was 4:00 PM and the phone beeped with an error message saying battery to low. Charge now.

The screen was on a lot and I haven't adjusted dimmers or anything.

I'd say 5 1/2 hours of this kind of abuse is pretty freakin' good.

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by azrockrunner

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Nov 3, 2009

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9. Nov 3, 2009 Posted in response to: pcjach

Re: Battery life on moment

I charged mine to 100% and it lasted on 100% for about 10 minutes no use, then a listen to voicemail and 5 minutes of web surfing dropped it to 80% again. just a few txt messages and now it sits at 70%. My wife says her moment is doing about as good as her hero but mine is NOT showing this at all. I will give it a few more days to see if the battery gets better and if it dont then back to hero for me.

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by vrylcky

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Nov 3, 2009

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10. Nov 3, 2009 Posted in response to: pcjach

Re: Battery life on moment

I'd agree that your run was much better. I visited a Sprint store this evening on my way home. They told me to visit the corp store a few miles away tomorrow and they would check to see if I landed a dud battery. I have it hooked up to the AC and I am charging now starting at 7:00PM EST. Let's see what happens I guess I should try to remain optimistic.

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by tkascak

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Nov 3, 2009

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11. Nov 3, 2009 Posted in response to: mbastianel

Re: Battery life on moment

I agree about the battery life not being good at all. I realize I've only had the phone for a day now but if I have to plug it in twice during the day to keep it from dying thats nuts. I've only made a few minutes of calls on it. I've mostly sent text messages, configured Moxier mail for work email and I really don't get much that much email and I also played with the gps app for a bit today. Now, even after connecting it up via usb to try to transfer some music on it, its back down to 15%. Insane. My girlfriend got a Hero and I'm starting to think that is a better choice since the battery is better but it still isn't really that good.

I see myself returning this puppy in the next few days.

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by emcube

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Sep 27, 2008

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12. Nov 3, 2009 Posted in response to: tkascak

Re: Battery life on moment

i'm also having the exact same problem. i've tried to uninstall the weather channel app but uninstall button is not availble for this app. i'm also having problem with the location service where my current location cannot be determined in Google Maps. both Gps and wireless network settings are enabled but still cannot locate my current position. i'm starting to think this is why the weather channel app is endlessly looking for my current location causing the battery to drain prematurely???

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by shawn130c

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Nov 3, 2009

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13. Nov 3, 2009 Posted in response to: azrockrunner

Re: Battery life on moment

I got the Moment yesterday and battery life isn’t terrible but I was expecting more. I am still tweaking it but at least I am able to get a few hours of battery life.

I followed SarahKS post about maximizing battery life but had a few questions and thought it would be best to post here:

1. Is there a way to tell it to sync google application (specially gmail) at a certain interval? For example I have exchange/moxier syncing every 5 minutes.I know I can turn off auto but I don't like having to manually refresh it.

2. Does turning off the background data option help at all?

3. Is there an option to get a third party larger battery?

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by tkascak

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14. Nov 3, 2009 Posted in response to: emcube

Re: Battery life on moment

My weather app is working but it does make me think of what kind of drain GPS services have on the phone while in an office building all day. I know my Garmin Nuvi can only run on its internal battery for 3-5 hours so if this thing has GPS on all the time, no doubt the battery life is going to suffer. I couldn't get a good gps lock on in my house just now so I went outside and bang, got a lock right away.

Message was edited by: tkascak

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Samsung Moment

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Nov 3, 2009

Battery life on moment

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