Hero by HTC:"taboo" thread - Hero vs Verizon Eris

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19 Replies Last post - 4 months ago by kenyu73

by kenyu73

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Oct 20, 2009

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Nov 2, 2009

"taboo" thread - Hero vs Verizon Eris

The HTC Eris being released on Nov 6th is basically the Hero with a slightly different body. I had the Hero for 3 weeks and posted alot of feedback, but my coverage stinks and I'm staying with "Big Red"...

I really liked the Hero and the Sense UI. However, I'm REALLY afraid that the HTC Eris will have all the same bugs as the Hero... mainly headphone static and the pathetic camera...(and others).

There are NO reviews out there for the Eris (except specs)... what does every one else think? Think the Eris is going to be plagued with all the Hero bugs?

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by wengla02

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1. Nov 3, 2009 Posted in response to: kenyu73

Re: "taboo" thread - Hero vs Verizon Eris

Good question. Please - post links to reviews, your experiences with the phone. Be neat to see. We welcome the competition and the information; it'll help make our products better.

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by kenyu73

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2. Nov 6, 2009 Posted in response to: wengla02

Re: "taboo" thread - Hero vs Verizon Eris

HTC Eris Review compared to my 3 week Hero ownership

SMS battery drain bug - Seems fixed
Headphone static - Not really, still some barely noticable low noise ( i listen to audio books ), but MUCH better then the Hero... yet not as good as the iTouch/iPhone
Headphone mono - No - however, if you plug in the jack slowly, it confuses the icon, but full stereo none-the-less
Headphone disabled issue with reboot - Not an issue
Ring Lag - Well, on sprint, I rang on the 3rd ring; Eris... 2nd
Camera seems better focused under auto and 800 ISO setting
Camera/Video seems more stable (had issues with video lockups on Hero)

No testing with Exchange sync as I dont use it. Everything else appears to work exactly between the Hero and Eris.. some lag here and there... sometimes doesn't want to "wake" up here and there (needed to hit red "on" key 2-3 times once or twice (prob lag issue...?)

Verizon appears to have installed "Advanced Task Killer" somewhere hidden. The sales rep did something in the notifcations window and it popped up asking to kill all apps... I cant do it, so'll I need to call and ask.

So, I'm not sure how much of this is helpful, but I think for the most part, once the Hero gets a patch, I think things will be much better for Sprint users.

Firmware: 1.5

Baseband Version: 2.32.00.09.26

Kernal Version: 2.6.27-e850bba0

Build and Software: 1.12.605.1

Hardware Version: 0002

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by rebs

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3. Nov 6, 2009 Posted in response to: kenyu73

Re: "taboo" thread - Hero vs Verizon Eris

kenyu73 wrote:

HTC Eris Review compared to my 3 week Hero ownership

SMS battery drain bug - Seems fixed
Headphone static - Not really, still some barely noticable low noise ( i listen to audio books ), but MUCH better then the Hero... yet not as good as the iTouch/iPhone
Headphone mono - No - however, if you plug in the jack slowly, it confuses the icon, but full stereo none-the-less
Headphone disabled issue with reboot - Not an issue
Ring Lag - Well, on sprint, I rang on the 3rd ring; Eris... 2nd
Camera seems better focused under auto and 800 ISO setting
Camera/Video seems more stable (had issues with video lockups on Hero)

So, I'm not sure how much of this is helpful, but I think for the most part, once the Hero gets a patch, I think things will be much better for Sprint users.

Firmware: 1.5

Baseband Version: 2.32.00.09.26

Kernal Version: 2.6.27-e850bba0

Build and Software: 1.12.605.1

Hardware Version: 0002

Also preliminary reports say there are no "dust in the screen" issues. Can anyone confirm that HTC and Sprint have never done a device recall? I've been told that this was an issue with another device on Sprint and the manufacturer acknowledged the issue and said there were investigating, but all that was done is that the manufacturing issue was fixed and "early adopters" were left out in the cold. Just curious if anyone has any information to the contrary.

Thanks for your time

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by kenyu73

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4. Nov 6, 2009 Posted in response to: rebs

Re: "taboo" thread - Hero vs Verizon Eris

The whole "dust in the screen" issue is probably Hero design only. Since the Hero has that floating control plate, it leaves that unsealed crack between the glass and panel.

The Eris is a sealed solid design.. no floating panels.

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by rebs

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5. Nov 6, 2009 Posted in response to: kenyu73

Re: "taboo" thread - Hero vs Verizon Eris

kenyu73 wrote:

The whole "dust in the screen" issue is probably Hero design only. Since the Hero has that floating control plate, it leaves that unsealed crack between the glass and panel.

The Eris is a sealed solid design.. no floating panels.

That totally makes sense (although they still could have issues with the gasket). I'm more concerned about what they are going to do about it (if I somehow end up keeping the Hero). In watching other forums, most people believe (based on past experience) they will have to do an insurance replacment and hope to get a "newly manufactured device" that fixes the issue.

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by jturnbow

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Oct 5, 2008

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6. Nov 6, 2009 Posted in response to: kenyu73

Re: "taboo" thread - Hero vs Verizon Eris

kenyu73 wrote:

HTC Eris Review compared to my 3 week Hero ownership

SMS battery drain bug - Seems fixed
Headphone static - Not really, still some barely noticable low noise ( i listen to audio books ), but MUCH better then the Hero... yet not as good as the iTouch/iPhone
Headphone mono - No - however, if you plug in the jack slowly, it confuses the icon, but full stereo none-the-less
Headphone disabled issue with reboot - Not an issue
Ring Lag - Well, on sprint, I rang on the 3rd ring; Eris... 2nd
Camera seems better focused under auto and 800 ISO setting
Camera/Video seems more stable (had issues with video lockups on Hero)

So, I'm not sure how much of this is helpful, but I think for the most part, once the Hero gets a patch, I think things will be much better for Sprint users.

Firmware: 1.5

Baseband Version: 2.32.00.09.26

Kernal Version: 2.6.27-e850bba0

Build and Software: 1.12.605.1

Hardware Version: 0002

Does the Eris seem to have the clock widget issue where it displays a different time than the lock screen or the notification bar time?

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by rebs

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7. Nov 6, 2009 Posted in response to: kenyu73

Re: "taboo" thread - Hero vs Verizon Eris

kenyu73 wrote:

I really liked the Hero and the Sense UI. However, I'm REALLY afraid that the HTC Eris will have all the same bugs as the Hero... mainly headphone static and the pathetic camera...(and others).

There are NO reviews out there for the Eris (except specs)... what does every one else think? Think the Eris is going to be plagued with all the Hero bugs?

Here is an interesting (high-level) review of all 3 "Hero's". Positives & Negatives to each version of the device. Thought some people in this thread might want to compare and contrast.

http://www.engadgetmobile.com/2009/11/06/htc-hero-eris-mega-faceoff-on-video/#continued

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by kenyu73

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8. Nov 7, 2009 Posted in response to: rebs

Re: "taboo" thread - Hero vs Verizon Eris

Additonal Hero --> Eris bug comparison

MMS messages: I seem to get them fine even when connected to WiFi... hurray!
Visual Voicemail: I cannot delete via visual voicemail while connected to WiFi. It actually gives me an error and asks if I want to disable WiFi to "Sync" voicemail. So, visual voicemail on Verizon requires EVDO access. Probably because Verizon changes $2.99/month for it!!

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by CoronaDoug

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9. Nov 7, 2009 Posted in response to: kenyu73

Re: "taboo" thread - Hero vs Verizon Eris

Doesn't Eris come with a 8gb micro SD card?

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by kenyu73

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10. Nov 7, 2009 Posted in response to: CoronaDoug

Re: "taboo" thread - Hero vs Verizon Eris

Yes it does.

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by CoronaDoug

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11. Nov 7, 2009 Posted in response to: kenyu73

Re: "taboo" thread - Hero vs Verizon Eris

Wow $99 and a 8gb card... That would have been nice.

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by kenyu73

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12. Nov 7, 2009 Posted in response to: CoronaDoug

Re: "taboo" thread - Hero vs Verizon Eris

Wow $99 and a 8gb card... That would have been nice.

Yes, up front... however, I'll be paying close to $1000 more over the life of my contact then Sprint. I would have liked to keep my Hero, but my rural coverage wasnt the greatest.

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by homerj10

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13. Nov 7, 2009 Posted in response to: CoronaDoug

Re: "taboo" thread - Hero vs Verizon Eris

If you go to Walmart you can get the Eris for 49.99 on contract.

Not that I am promoting to leave Sprint I love Sprint but for anyone wanting to jump ship that is a **** good price.

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by oprime1

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Oct 23, 2009

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14. Nov 7, 2009 Posted in response to: homerj10

Re: "taboo" thread - Hero vs Verizon Eris

Woooooow 49.99! now that is a deal! not that im leaving ive been with sprint for 10 years now and i get a great corporate discount and sprint does have some of the best price ranges for plans out there so i wont be going anywhere. I was on cnet.com earlier and noticed that the Sprint hero was rated at 4 stars when it was first reviewed and now that the Eris is out the review for the Hero has been lowered to 3 and one half stars. whats up with that? how can you lower your review when it is just repackaged and on another network. that makes no sense to me.

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Hero by HTC

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Nov 2, 2009

"taboo" thread - Hero vs Verizon Eris

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Hero by HTC

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"taboo" thread - Hero vs Verizon Eris

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