Samsung Moment

I'm curoius as to how you worked out all the bugs on the Moment.  I have recently picked up a Hero and a Moment and I've been much happier with the overal consistency of the Hero.  My Moment has had to have the battery pulled twice, bluetooth can't keep connected to save its life and we all know about the gps issues.

What has Samsung reported back on their ETA for a fix?  I'm actually in the process of returning mine but I'd be curious because I really wanted this phone and some things are nice but I just can't rely on it until it gets some of the kinks worked out of it, which includes the battery gauge issue and just in general horrible battery life, in my opinion.

Sprint has been advertising heavily their new Any Mobile Any time plan and the availability of the first nationwide 4G network.  In the most recent commercial I saw had a BOGO offer for the BB curve.  More people change providers for a great deal, and not a specific phone. The only phone that seems to be able to consistently pull away subscribers from another carrier belongs to AT&T.  Sprint is spending its advertising dollars wherever they think they will get the best return.

Palm and HTC have been advertising their new phones, so why shouldn't be upon Samsung to advertise their device? Anyone that would switch to Sprint due to an Android device like the Moment is probably already reading the mobile phone blogs and is well aware of all the new phones available.

Well, of course they will never tell you, but how much of the Droid interest is from current customers versus new customers. And how do we know those people aren't going to Verizon because they already decided to switch because of the Network advertising they've been doing the past X years? Additionally, how much of the advertising is being sponsored by Verizon versus Motorola or a joint venture between them both? Remember that Motorola is not doing so hot these days and they have more riding on the success of this phone than does Verizon.

You know I was watching the food network also and saw like 6 pre commercials. I was actually afraid to get the moment because I had heard nothing about it till I hit the store 3 days ago. It wasn't even on the web site the day I went to the store. The moment has it moments and I haven't tried everything out yet. I am hoping that the GPS really doesn't have any issues like you spoke about. I use mine a lot while at work and have been off the last 2 weeks. I really don't want to keep the phone now if they don't have the bugs and updates out by my 30 days. I would rather take it back and wait till they get all the kinks worked out then buy it. I really didn't have any issues with my old phone I just upgraded because I could and wanted to take a smartphone for a ride to see if I liked the drive. It's kinda bumpy right now. I'm thinking to go back and try the Hero but I dunno.

Welcome. I am playing with my Moment too and loving it. Arrived in the mail yesterday. I played with Droid for 2 days and returned it (No, I was not thinking of switching to Verizon. My work uses Verizon). I will be getting a window based phone for work instead. (tired of BBs)

Sprint really needs to advertise more to change their image. It is a great service and I am loving it!!!

I would much rather use the Pre over the Moment because the Pre's user interface is so much better.

I'll agree that the Pre's interface is phenominal.When I was going back and forth b/w the Pre and the Moment with the Sprint rep, the thing I kept repeating was "Solid interface, or solid phone?" Of course I didn't know what the Moment's interface reliability would be like, but considering it was a brand new release, there were obviously going to be software issues.

But the lack of support and the high liklihood of getting a hardware lemon is a deal breaker. The 'oreo effect' and the fact that it is prone to cracking the screen with normal use, and the problem with overheating if you use a case, and the problem with the slider actually detaching... I'm sure I could remember more if I took the time, but you get the idea. The return rate on the Pre for basic faulty hardware problems seems astronomical in the cell phone market.

I think the biggest deal break for me was when the Sprint rep was holding the Pre, and told me...

"Also, this is a pretty cool thing that one of ours techs showed me: If the two pieces detach from eachother, you can place a finger in each corner all at the same and press down and slide up and down till it goes back together"

To which I responded "The fact that you can even tell me how to do that is a huge problem in itself" because it's obviously a common issue that I would need to know for normal use. Of course he looked at me dumbfoundedly.

Then I told him to give me the Moment, because the software issues can always be fixed later through an update. And because the inside doesn't matter if you can't use it.

Sprint did the same thing with the Touch Pro last year at this time.  They pushed the Touch Diamond, instead.  And like last time, the keyboard based phone had much better specs.  They seem to be pushing the phones without keyboards.  Probably because the non-keyboard phones are directed towards the consumer market.  We all know what a turd the Diamond became.  Is the Hero really as laggy as what we are hearing?  If so, it's going the same direction as the Diamond and the Instinct:  laggy POS's.