Samsung Phones

I spoke to sprint technical support today and he told me that their engineers were working with 3rd party providers to fix the issue with internet streaming and that the ticket was still open although was scheduled to be finished yesterday......so he said that hopefully by the end of the day or the next few days it would be taken care of.  At least they know something is wrong and are working on fixing it.

Haven't had any problems with picture mail or freezing with mine...only the video streaming, which seems to be a problem for a lot of different phones due to the 3rd party content on the sites.... I would take your phone in and make sure it's working properly....doesn't sound like it is.  The M32 issue isn't a problem with the phone, that is a problem with the network and 3rd party content providers that they said they were working on....just slowly evidently.

Message was edited by: Hedberg

I was having the same problem. This is what I did and it seemed to have worked, so far:

1: Go to Main Menu

2: Go to Tools

3: Select Update phone

4: Select Update PRL

Once that is complete Power Cycle the phone:

1: Turn it off

2: Remove battery

3: Reinstall battery

4: Turn phone on

This also fixed issues i was having with Sprint Radio. Hope this helps.