Hero by HTC

Thank you for the long list of fixes great job.  Now I can go buy a Bluetooth headset.  Great job.

Sarah,

I sent you and Will a private message on this but this is a real critical issue for many users. Purchased apps (as well as free) appear to be missing from the Android Market post update so many of us are unable to update/re-install or use these apps. There is a thread over on Google's Android Market help forum and one here as well as Sprintusers. Can you please escalate this to the Sprint product manager? I believe based on my research this has to do with the fact that after the update the Sprint Hero identifies itself differently than before and this causes this issue. The fix should be on Google's side and not require a software update to the phone.

Either way this is a huge problem since it's stopping me from using products I legally purchased. I would get this fixed before it gets out of hand and starts being picked up by blogs, etc.

Thanks for your help.

Related thread:

http://www.google.com/support/forum/p/Android+Market/thread?tid=34a071cd60d59177&hl=en

yeah, I can't get over how great the camera action is now.  I don't have to say, "okay, now stay very, very, very, very still....."

Thanks Sarah for posting the release notes!

Amazing how these few items can really improve the performance of the phone.  This will hold over many people until 2.0 including myself.  I do hope the paid apps thing gets figured out.  On the google forums, it looks like an Eris owner posted a similar thing in Appy Conversations, it it might be more widespread on Google's end, but exaggerated by Hero users because we are updating a bunch of stuff now.

Definitely a welcome update which has improved my (already mostly positive) experience with the phone quite a bit.

Thanks so much for your efforts in providing information and keeping us updated, Sarah.  Letting the community know when an update is in the works is exceptionally valuable and very much appreciated!

How can you back up information on the Hero?

Apps?

Contacts?

Can you back it up to the SD card?

Also, is everyone else getting the calendar issue (event information says the event is the day before, including holidays)?

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Unrelated comment:

Thank you so much for this update.  I am very happy with my phone.

Remember, if you get a Hero in the next couple of weeks, you still should check for the update immediately, the phones in the stores may have the original firmware for quite sometime.  If you have friends whop get a Hero soon, let them know too.

Would you have any insight as to why the awake time on my phone is still 100% after the enhancement?