Suggestions for Sprint

this is exactly the type of plan I'm looing for... and I'm pretty sure there are thousands of ppl on with the family all data plan who are lookin for the same thing, just to save a bit of money. we're saving so many minutes now with the any mobile anytime addition... so many minutes that it seems rediculous to even keep this many minutes, but it'll cost WAY more to go to individual plans.

Sprint, please use these suggestions, I'm sure it'll keep you from losing customers in the long run......

Hello All,

     I can agree that Sprint could offer maybe a 1000 minutes Everything Data plan, however I believe that 1500 or 3000 minutes on a family plan is a happy medium...I understand there are some families that do not need that many minutes, but then you have to consider the family with the teenagers that have the the phone glued to there ears all day! Or small business accounts that love the plan idea and need more minutes than the average family plan offers. I believe the right choice in minute offerings under the Family Plans was made!

Miya

Customer Care

Then again, Sprint should have a variety of choices to choose from Plans. Not only 2 choices which are 1500mins and 3000mins. Some people may use less, some people may use in the middle, and some people may use a lot which is when 3000mins comes in handy. Now, so many minutes aren't necessary anymore ever since Any Time, Any Mobile was introduced. The carrier with the most variety of choices is most likely the company that will have more people coming too. Have to use some logic and give people a variety of choices to keep them happy. A Family Everything Data Plan with 750 mins. or 1000 mins. for around $79.99-$99.99 would be nice. Then Sprint would get a few more customers signing up and this is what Sprint defintely needs right now, Customers.

Sprint needs to listen up to their customers idea's, it would be a nice start.

I can understand Sprint not being willing to make the plan too cheap with the AMA feature. AMA probably costs Sprint a considerable amount of money, in the sense that it has probably killed both the uptake of SE plans AND considerably reduced their overage revenue.

But still, there are tons of people who don't *need* 1500 AT minutes, much less AMA.

So I would suggest this: how about a smaller plan which DOESN'T include AMA? Other carriers are doing this with their 'bonus calling' features, e.g., VZW will only give you the calling circle on plans over a certain MRC.

I don't have any data, but just from anecdotal evidence (such as the many threads like this one, here and elsewhere), I am pretty convinced that Sprint is losing a lot of customers over this issue. I guess the question is whether Sprint actually wants such customers. I am beginning to think not.

Sprint is becoming a carrier providing great value for high-end users through its Everything plans, and great value for low-end users through its Boost and soon-to-be Sprint's Virgin Mobile prepaid brands. But it is not such a great value for users in the middle. This is so obvious that it must be a considered strategy. I just hope it works; I like Sprint and don't want to see it go away.

Excuse my lack of knowledge. What's a "Pro Pack"? I searched plans on the Sprint site but couldn't find anything like that.

Regards,

Dan