Rants and Raves

Due to this new charge I a considering filing a complaint with the Better Business Bureau and the FCC.  I suggest other file suit.  I believe this new charge is a breach of contract.  We did not ask for spending limits and there for we should not be subject to extra charges.  Oh and everyone who has a spending limit does not have bad credit, I had it imposed on me for have no credit.

Have you tried calling Sprint and asking them to do a manual review of your payment history to see if you can get spending removed off your account?

rinoa82...I have to disagree w/ your "simple" explanation and urge for us to join EZ pay just to have the $4.99 fee eliminated. No one seems to have mentioned that Sprint's monthly charges fluctuate and are inconsistent. EZ pay with Sprint is basically sudden death unless you're wealthy and 'got it like that'.

I have an additional line w/ Tmobile. My rate is the same EVERY month...without question. Even the taxes on this line remain the same and subsequent charges are minimal.

If Sprint would tread the same path many of us might be inclined to overlook this new monthly fee that they have imposed on us. Take a look at your Sprint bill closely...there are charges upon charges PLUS a variety of taxes PLUS our monthly recurring rate, and it's NEVER the same.

For those of us on a budget AND with this economy, there is no way we can allow Sprint to arbitrarily dip into our account each month under the above-refeferenced circumstances.

The charge is not levied against customers who do not sign up for autopay as many of you believe, or are at least posting. The charge is for all Spending Limit customers to offset the increased cost of managing these account types. If you sign up for autopay however the fee is waived since the account requires no more management than other accounts. Spending Limit accounts are more likely to have late payments and are based on credit risk. This is why some accounts have an ASL and others do not, it is based on the credit when the account is opened.

In addition if your account is at least 18 months old and you have good payment history the ASL can be removed from the account, making this entire thing a moot point. Previously there wasn't much reason to worry about having an ASL on the account unless you tended to go overboard with your Digital Lounge purchases and didn't pay attention.

I also think what a lot of people are overlooking is the fact that Sprint just as easily could have implemented the charge across the board without any way to waive the charge. However, since autopay reduces the overhead required to monitor accounts significantly, you can save that money used to manage the account by signing up for autopay.

I agree we should report this to the proper authorities

Hey,guys , the Sprint CAN change or ADD fees. If they do that,  that give you the right to cancel the service within 30 days of the  effective date (tomorrow is the last day). You dont agree with the  charge, then cancel the service.

Sprint is not the only that do this. Tmobile do it with their Flexpay account customers. They chatge 4.99 if the customer dont enroll in auto-pay