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Any reason not to switch Magenta Max -> Go5G Plus 55?
Signed up 2 lines with T-mobile in July 2022 with Magenta Max plan so believe have price lock. Recently turned 55 so was considering the Go5G Plus 55. Other than losing price lock, any reason not to switch?
lmaddx
Network Novice
6 minutes ago
26Views
0likes
1Comment
T-MOBILE: KEEP THE 2G NETWORK UP INDEFINITELY
Hello T-MOBILE, As your customer and provider of revenue, — and on behalf of most of Gen Z and the Elderly — we say DO NOT SHUT 2G DOWN. KEEP IT UP. WE WILL PAY TO BE ON 2G. Reason we want it up is For freedom to downgrade to a simpler phone with ease, The 2G network — due to its simplicity — is far more reliable than 4g and especially 5g; 5g being top-heavy Gen Z (me) and most people like simple things, and since these devices still work, why would we keep blowing cash on new phones? When we’re saving for houses? Finally, We like RAZRs, (not the new one, that’s highway robbery) This brings me to a personal note: 5g is ridiculously superfluous. No one really asked for it, and that’s the truth. We know that many among the billionaire class and the Business Class desire to sell 5g, and they are using blogs, reports, studies, and every other form of persuasive propaganda to sell the “demand” for 5g, but ITS NOT THERE. WE DO NOT WANT IT. There’s such a thing as “Over-Engineering”, and this is a prime example. Gen Z and the public in general simply want affordable, reliable devices, and relationship with people. All your 5g revolution will do is destroy what we need and love, and destabilize the network infrastructure. Think about it: when 4g and 3g went down, what worked? 2g/1x; can’t deny it works. And… “If it ain’t broke, don’t fix it.” - Every Boomer
JoshuaHarris94
Newbie Caller
4 hours ago
2g
dumb phone
End of 2G
t-mobile
1.2KViews
2likes
3Comments
Watch line is sending message blocking text
When I text message Android phones the receiver gets a text message from my Apple watch (which is paired with my Iphone) saying “Free Msg: Receiver unable to receive message - message blocking is active.” This only started happening a few days ago. I checked all my iPhone settings and my T-Mobile settings and all the blocking options are off. I also turned both watch and phone off and back on and unpaired the two but neither of those worked. Any ideas?
edavis330
Network Novice
5 hours ago
android
help
iphone
t-mobile
texting
213Views
0likes
1Comment
How do I get back a disabled Facebook account?
Yes of-course, You can talk to m e t a facebook pay directly by calling l-88: 86/69/9839 by using these ways for account recOVery. Before Calling to m e t a pay Support, It's essential to gather all the information you need to speak to your issue ,at l-88: 86/69/9839 (quick response).
asdfasweetr
Visitor
8 hours ago
18Views
0likes
0Comments
MLB TV not Allowing Access
My package says we get MLB TV for free. It worked last season but isn't allowing access today which is opening day. My package clearly states we get MLB TV. Is there a fix or was MLB TV access discontinued?
csr1970
Network Novice
11 hours ago
217Views
0likes
4Comments
NEED HELP - Ported from Verizon and unable to receive any SMS texts from Verizon phones, all else fine
Six weeks ago I switched 4 phone numbers from Verizon to T-Mobile and purchased 4 new phones. While the other 3 work fine, mine has a very specific issue that no one has been able to resolve. I can call and text phones on all carriers with no issue. I can receive calls and MMS texts from all carriers with no issue. This includes sending photos and group messages. I can receive SMS texts from all carriers, however I cannot receive SMS texts from any Verizon phone. If a Verizon user texts me even one word, it is not received. To make it worse, the sender does not know it was not received, and I do not know that they tried to send me something. It is a business line that I’ve had for over 20 years and I now have pissed off customers and am missing out on potential new business. I have made dozens of calls to T-Mobile and Verizon tech support, and completed all the triage and troubleshooting steps, including: New SIM cards (physical and E-sim), and switching to different phones. Performed network and factory phone resets. T-Mobile preformed a rebroadcast (re-port). It is not a device issue and does not make a difference whether using Android or Apple phones. I have traveled to different states and the issue exists everywhere. It is not related to towers, roaming, 5G coverage, etc. Both T-Mobile and Verizon tech support say that the ports were completed successfully. Naturally each points the finger at the other. Getting past the first tier of support with either company has been challenging and frustrating. This is way beyond a customer service rep going through a checklist of easy fixes. I have gotten to higher level tech support and opened multiple trouble tickets with both carriers, and yet no one ever contacts me with any solutions. No one has been able to determine exactly where in the normal process of a message being sent from the Verizon network and received by the T-Mobile that it is breaking down or getting hung up. I would think this would be key to figuring out what is wrong. I have just filed a formal complaint with the FCC. Unfortunately I did not do this weeks ago. I have zero confidence that it will lead to any resolution anyway. At this point, I cannot wait any longer while the issue continues, and I lose business. Please is there anyone who has experience with this exact issue and can help? Thank you very much!
Extremely_Frust
Roaming Rookie
14 hours ago
2.6KViews
3likes
22Comments
Disable personal hotspot on iPhone
I am looking to remove the personal hotspot feature on my child’s phone. There is a setting on the phone to turn it off but he can just turn it back on and use it whenever. When we had Verizon we called and they placed a block that didn’t allow him to even see it in settings. I tried calling T-Mobile support but they said that can’t do it. Can we do the same thing with T-Mobile?
imorrison
Newbie Caller
14 hours ago
customer service
help
personal hotspot
support
t-mobile
651Views
1like
1Comment
Problem with network
Emile Soleil: Twist as grandparents arrested on suspicion of toddler's murder in French Alps Emile Soleil mysteriously vanished in 2023, in a case that made headlines across France. www.bbc.com
JOHN228321
Visitor
15 hours ago
22Views
0likes
0Comments
Are there other long time T-Mobile customers upset that they don't get perks because you wont change to a new plan?
I've been a customer for over 29 years i can't get any frees unless I switch plans. No AAA NO autopay discount nothing they promise to new and old. This is because I have been loyal to them my only company ever have brought all my family and friends. 🤬🤬
Lilchic
Newbie Caller
16 hours ago
159Views
1like
2Comments
When a Deal Isn't
A heads up to all who are considering using T-Mo's offer of delaying bill payment by slicing the bill into two equal amounts. I selected this option which was made available on the T-Mo bill pay website. I got a notice that there was a much-larger bill than expected ahead. Looking at the details I saw a Late Charge of $8.75 and a chargeback of $20 for non-automatic bill pay, When I called 611 abut these charges I was told that the $8.75 was imposed because I did not pay the bill on time, and the $20 because --- who knows why. Essentially because the Payment in Full did not take place, There was no such a warning of loss of discount and imposition of charges when I signed up for the delay. The lady at the other end said that T_Mobile was doing me a favor by giving me extra time, but had never considered the arrangement as a handshake. To me, if you owe someone money on Day X but you request that the payment be delayed by a week, and the other party agrees - this means that you both agreed for a new payment due date as a one time only favor. T-Mo doesn't see it that way. Late is late. I was able to get a credit for the $8.75 late charge. As for the $20 autopay discount, I'll just chalk that up to Never Again,
StageDoorJohnny
Visitor
18 hours ago
25Views
1like
0Comments

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55?","conversation":{"__ref":"Conversation:conversation:188890"},"id":"message:188890","revisionNum":1,"uid":188890,"depth":0,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:12440"},"metrics":{"__typename":"MessageMetrics","views":26},"postTime":"2025-03-28T12:29:02.270-07:00","lastPublishTime":"2025-03-28T12:29:02.270-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Signed up 2 lines with T-mobile in July 2022 with Magenta Max plan so believe have price lock. 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I checked all my iPhone settings and my T-Mobile settings and all the blocking options are off. I also turned both watch and phone off and back on and unpaired the two but neither of those worked. Any ideas? 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Before Calling to m e t a pay Support, It's essential to gather all the information you need to speak to your issue ,at l-88: 86/69/9839 (quick response). 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","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"214","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:85748":{"__typename":"Conversation","id":"conversation:85748","topic":{"__typename":"ForumTopicMessage","uid":85748},"lastPostingActivityTime":"2025-03-28T13:25:05.816-07:00","solved":false},"User:user:158394":{"__typename":"User","uid":158394,"login":"Extremely_Frust","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Roaming Rookie","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-8.svg"},"id":"user:158394"},"ForumTopicMessage:message:85748":{"__typename":"ForumTopicMessage","subject":"NEED HELP - Ported from Verizon and unable to receive any SMS texts from Verizon phones, all else fine","conversation":{"__ref":"Conversation:conversation:85748"},"id":"message:85748","revisionNum":1,"uid":85748,"depth":0,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:158394"},"metrics":{"__typename":"MessageMetrics","views":2567},"postTime":"2023-04-22T14:07:54.000-07:00","lastPublishTime":"2023-04-22T14:07:54.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Six weeks ago I switched 4 phone numbers from Verizon to T-Mobile and purchased 4 new phones. While the other 3 work fine, mine has a very specific issue that no one has been able to resolve. I can call and text phones on all carriers with no issue. I can receive calls and MMS texts from all carriers with no issue. This includes sending photos and group messages. I can receive SMS texts from all carriers, however I cannot receive SMS texts from any Verizon phone. If a Verizon user texts me even one word, it is not received. To make it worse, the sender does not know it was not received, and I do not know that they tried to send me something. It is a business line that I’ve had for over 20 years and I now have pissed off customers and am missing out on potential new business. I have made dozens of calls to T-Mobile and Verizon tech support, and completed all the triage and troubleshooting steps, including: New SIM cards (physical and E-sim), and switching to different phones. Performed network and factory phone resets. T-Mobile preformed a rebroadcast (re-port). It is not a device issue and does not make a difference whether using Android or Apple phones. I have traveled to different states and the issue exists everywhere. It is not related to towers, roaming, 5G coverage, etc. Both T-Mobile and Verizon tech support say that the ports were completed successfully. Naturally each points the finger at the other. Getting past the first tier of support with either company has been challenging and frustrating. This is way beyond a customer service rep going through a checklist of easy fixes. I have gotten to higher level tech support and opened multiple trouble tickets with both carriers, and yet no one ever contacts me with any solutions. No one has been able to determine exactly where in the normal process of a message being sent from the Verizon network and received by the T-Mobile that it is breaking down or getting hung up. I would think this would be key to figuring out what is wrong. I have just filed a formal complaint with the FCC. 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