Digital Lounge

Samsung Moment

Up to discussions in Samsung Moment

Original Post

9 Replies Last post - 2 weeks ago by rennat

by GregBulmash

Regular Visitor
11 posts since
Oct 31, 2009

Currently Being Moderated

Oct 31, 2009

Moment to MacBook Pro via USB? Why won't it work?

Got my Moment on Friday (Wirefly shipped it early) and after some activation issues, it was working great. I had data connectivity, I had it on my WiFi. But when I went to connect it to my MacBook Pro (2.33 GHz, Core 2 Duo, 15.4", running Snow Leopard) using the included USB cable, the phone would start charging but would not recognize that it was connected to a computer. I'd get no USB indicator icon up in the top left corner and if I tried to run a program like MountUSB, I'd get an error message.

I then hooked it up to my wife's Windows XP laptop and it paired up fine. Her laptop saw the Moment, the Moment saw the laptop, I mounted the Micro SD card and transferred some video and photos back and forth.

I unmounted the card and removed the phone, then tried again on the Mac, but still no dice.

I checked the Mac System Profiler app, and the Mac is seeing the phone. It's listed as Samsung_Android, hooked up under the USB High-Speed Bus.

So it seems the Phone is getting current from my computer (I've charged the battery from 60% full to 100% full) and my computer is seeing the phone, but the phone isn't seeing my computer. How do I make the Moment see my Mac or make my Mac become more discoverable to the Moment?

Average user rating

(2 ratings)

Sort by: oldest to newest | newest to oldest

by rennat

Regular Visitor
8 posts since
Nov 1, 2009

Currently Being Moderated

1. Nov 1, 2009 Posted in response to: GregBulmash

Re: Moment to MacBook Pro via USB? Why won't it work?

I'm having the same issue, my temporary fix is to open VMWare (paralells or whatever) and transfer files that way. But no USB love for the mac right now. I wonder if samsung just assumed all mac users would have an iphone and didnt test much.

Average user rating

(1 rating)

by bkfist

Valued Member
74 posts since
Oct 17, 2009

Currently Being Moderated

2. Nov 1, 2009 Posted in response to: rennat

Re: Moment to MacBook Pro via USB? Why won't it work?

Hmm...

Can anyone confirm if the phone will connect with a Linux system? Wonder if it's something Mac hardware related, or software?

Average user rating

(0 ratings)

by rennat

Regular Visitor
8 posts since
Nov 1, 2009

Currently Being Moderated

3. Nov 1, 2009 Posted in response to: bkfist

Re: Moment to MacBook Pro via USB? Why won't it work?

I just used the same method (A virtual machine from my mac) and tested with Ubuntu 8.10 and it connected fine. Although I didnt try a file transfer just connecting to see if the device went into USB mode (which it did)

Average user rating

(1 rating)

by bkfist

Valued Member
74 posts since
Oct 17, 2009

Currently Being Moderated

4. Nov 1, 2009 Posted in response to: rennat

Re: Moment to MacBook Pro via USB? Why won't it work?

Then it's not hardware...

I know with Blackberry, there is a specific kernel module that needs to load to have a BB charge correctly from a USB port.

I wonder if there is something similar that will have to be added to OSX to get the phone to "recognize" that it is plugged into a data port rather than a charging port.

Do you have a different cable available that you might be able to try? I know, doesn't soud plausible since the same cable is working with Win and Linux, but it's just a thought.

Also, how about if you boot up the computer while the phone is connected? Linux, and I would assume BSD (which Mac is based on) have a "cold boot" routine for detecting some hardware during a cold boot, of all thing... LOL

Again, just thinking out loud here...

Average user rating

(0 ratings)

by GregBulmash

Regular Visitor
11 posts since
Oct 31, 2009

Currently Being Moderated

5. Nov 1, 2009 Posted in response to: bkfist

Re: Moment to MacBook Pro via USB? Why won't it work?

I've booted the phone while connected to the Mac and booted the Mac while connected to the phone. Neither did the trick.

I also tried the trick I found on a Samsung Instinct board of connecting the cable to the phone, opening voice command, and connecting the cable to the computer (including the alternate of powering down the phone, removing the battery for a minute, rebooting and trying again). Didn't work.

Since it will detect Linux or Windows virtual machines while connected to a MacBook Pro, it's definitely an issue with OS X, then.

But what's the fix?

Message was edited by: GregBulmash

Average user rating

(0 ratings)

by gilroykilroy

Valued Member
76 posts since
Jun 24, 2008

Currently Being Moderated

6. Nov 1, 2009 Posted in response to: GregBulmash

Re: Moment to MacBook Pro via USB? Why won't it work?

With the Hero you need to go to Notifications and enable mounting there. Perhaps the Moment is the same? I have no issues mounting my Hero on the Mac.

Average user rating

(1 rating)

by GregBulmash

Regular Visitor
11 posts since
Oct 31, 2009

Currently Being Moderated

7. Nov 1, 2009 Posted in response to: gilroykilroy

Re: Moment to MacBook Pro via USB? Why won't it work?

No, you need to go to Notifications and mount the card when you connect it to a PC as well. The little USB icon in the top left corner never comes up and no notification shows up when you connect the phone to a MacBook Pro.

When connected to a MacBook Pro, the phone thinks no USB connection exists, so even if you have a program like MountUSB which forces the mounting, it will tell you outright that no USB connection exists.

Average user rating

(0 ratings)

by GregBulmash

Regular Visitor
11 posts since
Oct 31, 2009

Currently Being Moderated

8. Nov 2, 2009 Posted in response to: GregBulmash

Re: Moment to MacBook Pro via USB? Why won't it work?

FOUND AN ANSWER but it won't let me mark this as the answer because I posted the question...

Okay, got it working. I just hunted for any and all settings having to do with USB and one finally worked. It may not be perfect, but this seems to help.

Plug the cable into the phone and the machine.

Go into Settings... Application Settings... Development

Turn on USB debugging. You'll get the little USB icon that shows USB is connected.

You'll get a prompt on your Mac saying it has found a new network device and will ask you to install the phone... as a modem. Ignore it for now. At least for getting the file transfer working, it's not necessary.

Pull up "Notifications" and touch "USB Connected (select to copy files to/from your computer)".

On the next dialogue, mount the card.

A removeable drive will appear in Finder called "No Name". That's your Micro SD card and you can begin copying files. You won't have access to the card from the phone while it's in this mode. You'll need to unmount it to give control back to the phone.

To be safe, before I unmount it on the phone, I eject it in Finder.

Don't know if this works with any syncing processes or applications, but it works for file transfer at USB 2.0 speeds. So if you're like me and have a spacious MicroSD card coming from Amazon or NewEgg and you're planning to fill it up with media, this will save you a few steps and you won't have to take out the battery.

Message was edited by: GregBulmash

Average user rating

(2 ratings)

by rennat

Regular Visitor
8 posts since
Nov 1, 2009

Currently Being Moderated

9. Nov 2, 2009 Posted in response to: GregBulmash

Re: Moment to MacBook Pro via USB? Why won't it work?

Awesome! thanks man, it works for me too. Although I feel like this should still get worked out with a patch or a driver update (depending on where the blame really lies).

to the android developer peoples, what does having USB in debug mode do? Is it a bad idea to leave it on dev mode?

Message was edited by: rennat

Average user rating

(0 ratings)

Go to original post

Sign up to connect with other people talking about the latest in wireless technology.