I AM JUST TRYING TO UPGRADE MY **** PHONE AND I AM TIRED OF CLICKING LINK AFTER LINK AND ENTERING THE SAME **** INFO THAT YOU ALREADY HAVE ON THE SAME PHONE SAME ACCOUNT SAME PERSON!!!!!!  i JUST WANT TO SEE PHONES AND PRICING FOR AN UPGRADE!! I DO NOT LIKE ALL THE CHANGES AND I AM SO OUT OF SORTS RIGHT NOW IT IS UTTERLY RIDICULOUS THAT WHAT SHOULD BE A PLEASANT EXPERIENCE IS NOW CHAOTIC AND CONFUSING AND ANNOYING AND I DONT EVEN WANT A **** SPRINT PHONE RIGHT NOW!!!!! ***!! PLEASE FIX THIS! WTH IS GOING ON????!!?! USER FRIENDLY EPIC FAIL!!