Please define what all "customaer data" involves.

dshoem01 wrote:

 

This update will erase all customer data.  It is highly recommended that you backup your data prior to performing the update. 

How do I backup my information on an Android handset? 

Backing up your Android Phone

 

Links are not working.

Thanks for posting the Froyo rollback instructions and download file!  I was able to successfully roll my phone back to 2.2.  The phone is now charging like it used to, which is a big relief.  The sd card unmounting issue is now resolved. 

However, I do have one problem still unresolved.  I still can not establish a USB connection between the phone and the computer.  I was able to do the rollback by downloading the update zip file onto my sdcard directly through my cardreader on the computer, reinstalling the card on the phone, and reflashing from there.  I have downloaded all the LG drivers direct from the LG website, and still can not establish a connection even after a reboot of the computer, reboot of the phone, and a new reinstall of 2.2.  Any solutions to this problem?

vtsteve11 wrote:

 

cant get revert to work. Getting a signature verification failed and it won't install. Phone will not boot up after GB update had to put update.zip on sd card using another phone then put sd card back in optimus but its a no go.

 

Any help?

Sounds like a bad firmware file download. I would recommend deleting the file you downloaded previously and redownloading it again, something likely got corrupted in the download process. The file at the link does work and the source is not corrupted, it's the same file we use in the repair stores.

This is an 84MB download, or in terms of Sprint's overage charges: $4.20. Will a customer be compensated for downloading this or will dowloads and access to Sprint.com not count towards the 5GB "bucket?"

dshoem01 wrote:

 

As a temporary solution to the issues with the Gingerbread update, we are making available the ability to revert back to the

Froyo software (LS670ZVD).   As issues are not being experienced by all customers, this is an optional update that is available

only as a manual download.  The update can be applied by the customer or by your nearest Service & Repair center. 

This update will erase all customer data.  It is highly recommended that you backup your data prior to performing the update. 

How do I backup my information on an Android handset? 

Backing up your Android Phone

To backup only your contacts:

Export Contacts: Open Contacts > Press Menu > Import/Export > Export Contacts > Press OK at the pop-up

Import Contacts (after the software update): Open Contacts > Press Menu > Import/Export > Import Contacts > Import All vCard files

To revert to the Froyo Software: 

- Fully charge the device

- Go to Menu > Settings > SD Card & Phone Storage to ensure an SD card is in the device 

- Using your computer, go to the download page, select More Details, and follow the instructions provided

ok...so let me get this straight...

- Fully charge the device

• Can't do that because since the update there is not a charger of any variety (usb, wall, car) that will fully charge my device. It will not charge more than 80%.
  

- Go to ... ensure an SD card is in the device

• Ok, easy enough.
  

- Using your computer, ... follow the instructions provided

• Is it safe to assume that I will need to connect my device to my computer via usb? If so, my computer does not recognize my device via usb, and PLEASE FOR THE LOVE OF GOD do not ask me to download the drivers, because I have tried that at least a dozen times and it does not work for me.
  

At this point, I hate my phone and what Sprint and LG have done to it.

The Sprint stores in my area must be retarded or not informed by the higher Sprint powers about what is going on because I have had absolutely no luck whatsoever getting a replacement phone, not to mention when I mention my issues since the upgrade (primarily not charging properly) they look at me as if they have no idea what language I'm speaking.