Rants and Raves

Let me also add that I've been a Sprint customer for almost a decade and been pretty pleased with the service. I've recently heard that Sprint has had to deal with a lot of image problems ranging from customer service to actual phone service. I'm pretty sure that image is a focal issue at Sprint at the moment since their user-base is falling. The last thing that Sprint needs now is having a bad reputation about SPAM, especially if the SPAM is coming from Sprint.

This is just my own opinion as a "satisfied customer". Do a search on google for "gospv.com" and you'll see that there are plenty of people out there that are ticked off or just confused with this "marketing technique".

Let me also say that this kind of behavior and confusing could be quite dangerous. We know that the effects that Phishing has had in the email world. This kind of marketing is blurring the line between what "acceptable" soliciting and potentially a scam. This would especially embarrassing and risking for Sprint since it's essentially a closed network unlike the world wide web.

If any one at Sprint is listening, I would suggest that you elevate this issue for the sake of the company.

Thanks again, a "satisfied Sprint customer".

Well, there was also a query string in the url of the text message and I obviously didn't want to include that in my post. That's probably why you only see a CentOS or Apache landing web page. The query string is composed of my phone number and a couple of other parameters. When I click on the page it loads up some sprint nonsense with none of the images loading.

First of all, this is pretty unprofessional looking. How hard is it to check image tags in your markup?

Second of all this again brings me back to the issue of phishing. No one at Sprint seems to believe that this is a Sprint web site or a Sprint spam. If this is a phishing site and my phone number is included in the query string and I load the phishing site, suddenly the spammer knows that this is a phone they can spam to. So, even though I'm still not completely convinced that this isn't a Sprint website, I have to wonder if because I clicked on the link the first time, am I now on some spammer's spam list, and this is the reason that I've been spammed regularly since? Again, a dangerous type of behavior that could encourage customers not to worry about.

Again, as I mentioned in my previous message, every time I get one of these spam text messages, it comes from a different number. IE: 0100, 9909, etc... I really don't want to have to enter every combination of a 4 digit number into the block list. Not to mention the fact that other text services that I do want to receive messages from sometimes uses this number convention. IE: google text messages from their 411 service, calendar service, etc...

Thanks for your help anyway.

A quick follow up,

After entering my number into the form at http://sprint.enpocket.com/optout I received what I guess are the confirmation text messages informing me that I've been opted out of the text message program. Here they are:

"You've been opted out of this program." from 4347

"Sprint PCS Vision: This confirms your opt-out. You will no longer receive free text tips from Sprint. Reply YES to be opted back in." from 468-767

Thanks again.