It’s easy to activate a new phone or swap one device for another on sprint.com:
- Visit sprint.com/activate from your computer or tablet and click on the Get started button.
- Sign in to My Sprint using your username and password
- Follow the instructions on screen.
- If you have any questions or encounter any issues during the activation or swap process, please visit sprint.com/contactus for support.
- If you would prefer someone to do it for you, simply visit sprint.com/storelocator
- Be sure your device battery is fully charged.
- Keep the box handy if you’re activating a new device in case you need information from it. Don’t worry; we’ll point out where to look.
- Only an account owner or a person who is authorized to make account changes can activate a phone or complete a swap. If you’re not authorized, sign in and we’ll help you request permission.