Today, Sprint joined the Federal Communications Commission, Consumers Union and CTIA-The Wireless Association in announcing a new “wireless consumers usage notification” initiative that will provide all wireless postpaid plan customers with free alerts to help them manage their wireless service usage. The alerts will warn customers of overages and potential additional charges for four types of services: data, voice, text messaging and international roaming.
Under the new guidelines, Sprint has committed to provide its customers with at least two out of the four notifications for data, voice, text and international roaming by October 17, 2012 and all of the alerts by April 17, 2013. The alerts will be applicable to domestic plans with limited allowances as users approach and exceed their allowance and incur overage charges.
- If you use your mobile broadband card, MiFi hotspot, netbook or tablet while roaming nationwide, you may use up to the monthly data roaming allowance included in your plan. Sprint will send you a text or email when you reach 75%, 90% and 100% of your data usage limit. At 100%, you will have the option to suspend your data roaming service for the month or continue to use it and pay the overage charges. If the charges are accepted, you will continue to receive text or email notifications at 20% increments.
To ensure you receive these notifications please verify that you are enrolled to receive notifications at http://sprint.com/mysprint.com.