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wingland

Blocking voice calls using My Sprint

Posted by wingland in Sprint.com Support on Nov 16, 2010 4:27:20 PM

Long a requested feature, you can now block voice calls from your My Sprint account.   You can chose to block outbound calls from the phone, or block certain numbers from calling or being called by your phone.   How?  Just follow the steps:

 

Block or restrict voice access using My Sprint:

  1. Sign in to My Sprint at sprint.com
  2. Click the My Preferences tab
  3. Under Limits and Permissions, click Block voice
  4. Select the phone you wish to block - a green checkmark will appear indicating that phone is selected
  5. You will see 3 choices for voice calls for the phone - click one choice:
    • Do not block any voice calls
    • Block all out-bound voice calls
    • Block only the following phone numbers for inbound and outbound calls
      • You  can block calls for up to 50 phone numbers. Enter each 10 digit phone  number individually or add numbers you've previously blocked (archive  list numbers are saved for 90 days).
      • Enter the phone number you wish to block in the field and click Add number. The number will be added to the block list. To remove, select the number and click Remove.
      • If you do not have permissions to block voice calls, you will see a message indicating that your selection cannot be blocked.
  6. Click the green checkmark to indicate you are finished selecting the level of restriction
  7. Click Save to block voice access
    • You will see the following confirmation message: Thank you! We've saved your changes.
  8. You will see a Blocked icon on the phone that has blocked voice services
  9. Turn your phone off and back on for the new settings to take effect.

 

 

 

Allow voice access using My Sprint:

  1. Sign in to My Sprint at sprint.com.
  2. Click the My Preferences tab
  3. Under Limits and Permissions, select Block voice
  4. Select the phone you wish to unblock - a green checkmark will appear indicating that phone is selected
  5. To unblock voice calls, click Do not block any voice calls
  6. Select Save
    • You will see the following confirmation message: Thank you! We've saved your changes.
  7. Restrictions will be removed and you will be able to access the selected voice service level
  8. Turn your phone off and back on for the new settings to take effect.

 

 

From Sprint.com Support article, How to Block Voice Calls using My Sprint on Sprint.com

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