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    Are you upgrade eligible?

    Want to know how long before you're due for an upgrade?

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    Community Will be Read-Only 12/9 - 12/15

     

    Sprint Customers & Friends

    As you know, we're moving to a new platform, which should be up and running December 15th. Unfortunately as part of our transition, we have to freeze all content for the final few days before transition. Rather than lose content posted during the transition period, we will make the Community Spaces Read-Only from December 9th through December 15th.

     

    What does that mean for me?

    You will be able to view existing content on these boards but you may not be able to log in and you will not be able to create new posts, threads, private messages or blogs. Existing content will receive no new replies, likes or ratings during this time as well.

     

    What do I do if I need assistance?

    While Community is Read Only, we encourage you to contact us via Chat at Sprint.com/chat, on our Facebook page, at @SprintCare on Twitter or by dialing *2 from your Sprint phone.

     

    What to Expect when we Launch

    • Your username and email address will be migrated over to the new platform, however for privacy concerns, you will need to create a new password for Community (your Sprint account password will be unaffected).
    • You will now have separate logins for your Sprint.com account and the Sprint Community
    • All your previous content should be migrated but may not be fully viewable at launch (features will be launched in phases)

     

    Sprint Employees, Agents & Admins

    If you are a Sprint employee, you will not be able to blog as usual during the lockdown period and will have to update your password when the new community launches. Once the new Community is up and all content migrated, you should be able to create new content and respond to questions on previous content just as before.

    Welcome to the Device Forum

    You have reached the device forum. Check out the Spaces box on the left and you can navigate to device brands and device types. Check out the user content and post a question if you want to try to get help from users like you! If you need Customer Care help, post in the Customer Service forum. Customer Service agents do not respond in this space.