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Sprint star (*) and pound (#) dialing codes are short cut calls to information and functions available right from your phone. Some are national, others are local to a certain are such as states or regions.  To use them, simply dial the * or # code to connect your call. Becuase these are call connects, there will be airtime charges for most of these functions.  If you are roaming, the codes may not work.

 

NOTE: There are a group of these codes which are free phone calls. Here is a list of them: *2, *3, *4, *5, *7, *911, #911, 611 and #ROAD.

 

 

Dialing Code: Description

 

*2: Access to the Care self-service IVR and Care call centers.

 

#222: Option 3 order accessories.

*3: Payments made through Sprint phones through the Pay by Phone Automated IVR.

*4: Get minutes used information for each category of usage in English, including text messaging and current bill cycle dates.
Get information on current rate plan.

*5: Get minutes used information for each category of usage in Spanish, including text messaging and current bill cycle dates.
Get information on current rate plan.

 

*11: Pennsylvania – PA Turnpikes: (Bucks, Montgomery, Lebanon, Daulphin, Cumberland, Franklin, Fulton, Bedford, Somerset,
West Moreland, Allegheny, and ****** Counties) , Utah – Salt Lake and Utah Counties

*12: Pennsylvania – PA Turnpikes: Allegheny County, Parkway West, and Parkway East, *27: Louisiana – Lake Ponchatrain Causeway near New Orleans

*28: Turn on both: Conditional Call Forward – Busy and No Answer

*38: Turn off Conditional Call Forward – Busy and No Answer

 

*47: Alabama – Statewide, Kansas – Statewide, North Carolina – Statewide, South Carolina – Statewide

*55: State Police (on a per market basis only, implemented only upon city/state written requests) Missouri – Statewide,
Oklahoma – Statewide

*64: State Police: New Hampshire – Statewide

*67: Plus the 10 digit phone number to block Caller ID on a single call basis

*70: Plus the 10 digit phone number to cancel Call Waiting on a single call basis

*72: Plus the forward to phone number to activate Call Forwarding

 

*720: To deactivate Call Forwarding

*73: Plus the forward to phone number to activate Call Forwarding No Answer (no voicemail service plan)

*730: To deactivate Call Forwarding No Answer

*74: Plus the forward to phone number to activate Call Forwarding Busy (no voicemail service plan)

*740: To deactivate Call Forwarding Busy

 

*77: State Police (on a per market basis only, implemented only upon city/state written requests) , Massachusetts- Statewide,
Maryland – Statewide, Maine – Statewide, Rhode Island – Statewide

*82: Plus the 10 digit phone number to unblock Caller ID block on a single call basis

*277 (CSP) Colorado – Statewide

*347 (FHP) Florida – North, West, Central, and South

*394: Texas – Harris County

*477(GSP): Georgia – Statewide

*577(LSP): Louisiana – Statewide

 

*777: Ohio – Jefferson and Belmont Counties

*847: Tennessee – Statewide

*911: Emergency phone number (same as dialing 911)

*990: Ohio Turnpike (Williams, Fulton, Lucas, Wood, Ottawa, Sandusky, Erie, Lorain,
Cuyahoga, Summit, Portage, Trumbull, and Mahoning Counties)

*HP: Highway Patrol (on a per market basis only, implemented only upon city/state written requests)

*THP: Tennessee Highway Patrol (per market basis only, implemented only upon city/state written requests)

#77: State Police (on a per market basis only, implemented only upon city/state written requests) New Jersey – Statewide,
Virginia – Statewide

#911: Emergency phone number (same as dialing 911)

 

#CASH: Sprint PCS Payment Card (to find the nearest Prenet location to make a payment)

#ROAD: Roadside Assistance (available to customers with applicable service plan)

#WUN: Western Union (to find the nearest Western Union location that accepts PCS payments)

211: Community Relations

311: Non-emergency police and other government services, Texas – Harris County

 

511: Traffic information

611: Customer solutions – no charge for these calls (private-label services)

711: TTD or hearing impaired (Telecommunications Relay Service TRS)

811: Customer solutions (private-label services)

*8477: Texas – Houston (Harris County) Crime Stopper Line

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