And the award goes to… Sprint for the “Sustainability Leadership Award.” For the third consecutive year, the International Electronics Recycling Conference and Expo (IERCE) has recognized Sprint for its commitment to sustainability and recycling.



Conference leaders presented the “Sustainability Leadership Award” to Sprint during their event on May 30 in Las Vegas.



“Sprint sets the bar high when it comes to handling electronic waste and continues to push the industry forward in best practices in this space,” said Ismail Oyekan, publisher of Electronic Waste Journal and program director of IERCE.



Sprint is committed to being a leader in driving more sustainable practices. This award recognizes the company for its outstanding electronic waste, or e-waste, management program, which focuses on the full lifecycle of the electronics it buys and sells.



Sprint’s Electronic Stewardship Policy makes it the only wireless carrier to outline specific commitments that address e-waste holistically. E-waste management includes:
• Designing and procuring eco-friendly electronics
• Maximizing equipment’s useful life
• Boosting collection of equipment
• Maximizing reuse of electronics
• Responsibly recycling electronic scrap
• Using electronically and socially responsible recycling vendors



This is the latest example of how Sprint is gaining momentum with its efforts to “Go Green” and focus on being more environmentally sustainable.



Other notable recent achievements include the highest ranking among all U.S. telecom companies on Newsweek’s 2011 Rankings of America’s Greenest Companies at number three (up from number six in 2010), as well as recognition from the Environmental Protection Agency (EPA) for our commitment to phone recycling.



More information:
Want to learn more about Sprint programs that protect the environment? Go to or follow @SprintGreenNews on Twitter.

Consumers are asking us questions about how Sprint’s unlimited data plans for smartphones compare with the throttling and limits that other wireless carriers impose.

It’s simple, really.


Sprint is the only national wireless carrier to offer truly unlimited data with no throttling for smartphones.

  • OK. So what does that mean exactly?


It means that you can sign up for Sprint’s Everything Data 450 plan with Any Mobile, Anytime for $79.99 per month1. You will receive all of the following while on the Sprint Network:

  • Unlimited data
  • Unlimited texting
  • Unlimited calling to and from any mobile in America


You are probably wondering how that compares to other options. Here is one example to consider. This Sprint plan offers a savings of $40 per month versus Verizon’s comparable plan with unlimited talk, text and 2GB Web, or $10 per month savings versus Verizon’s 450-minute plan with unlimited text and 2GB Web (excludes taxes and surcharges).


We realize that a lot of consumers are keeping a close watch on their family budgets so the value of Sprint plans definitely is important. We also know, though, that many will appreciate the worry-free aspect of an unlimited plan with Sprint.


Why would you want to risk a surprise on your monthly bill from data overage charges like you might get with tiered data plans from AT&T or Verizon? And do you really want to risk limiting your data usage to avoid throttling, like you might with AT&T, Verizon or T-Mobile?


Not everybody enjoys crunching the numbers to pick the best cell phone plan. OK, probably nobody really enjoys that exercise.

But we hope you find this information helpful. We also have where you can get more details. Or maybe even have a little fun warning your friends on Facebook about “other carriers’ data limits.”


Check out that site. And let us know if you have other questions about the unlimited options at Sprint.



1Coverage and offer not available everywhere.  Excludes taxes, surcharges, roaming, international and premium content.  New lines subject to two-year Agreement, activation/early termination fees, credit approval and deposit. Prohibited network use rules apply.  Additional terms and conditions apply. See  for details.



Posted by JGatSprint May 16, 2012

Great news! The wait is almost over!



Sprint will begin selling HTC EVO 4G LTE for $199.99 in most retail channels (including and 1-800-SPRINT1) this Saturday, June 2. Sprint retail stores will operate on regular business hours.


HTC Evo 4G LTE angle.jpg



We are excited to see our customers enjoying this latest generation of the award-winning EVO family.



To join other customers in this discussion, please visit our Community.



HTC EVO 4G LTE - available on Saturday, June 2

Customer Service is a top priority at Sprint.  It is our goal to make our customers happy and it starts with each member of our Customer Care and Retail teams.  They have a passion and desire to help our customers each and every day. They take great pride in helping them solve their problems and providing value.


The 2012 American Customer Satisfaction Index (ACSI) survey, released today, shows that Sprint is the number one ranked company for customer satisfaction among the major wireless carriers and the most improved company in customer satisfaction, across all industries, over the last four years. In addition, for the second consecutive year, Sprint claimed the top spot among major carriers for the perceived customer value as well as being cited in the survey as number one in call center satisfaction.


“This recognition is fantastic.” said Sprint CEO Dan Hesse.  “Today’s recognition from the highly-respected American Customer Satisfaction is a testament to the focus we’ve placed on providing exceptional service and value for our customers.  Thanks especially to all of our employees and associates who work so diligently toward exceeding our customers’ expectations every day.”


Sprint is pleased with the progress and excited that customers across the country are recognizing us for our hard work.  We invite you meet some of our team members featured here that have helped to earn this honor.




Thank you Sprint customers for helping us achieve this honor!  We will continue to work vigorously to improve our results and scores every year and remain committed to providing the top service and value to our customers every day.


Learn More:

Meet Sprint Customer Service Reps Video

Press Release:American Customer Satisfaction Index 2012 Survey




Contact us:

Twitter: @SprintCare


HTC EVO 4G LTE is set to make its debut later this week, but it already is drawing some great reviews.


The team at gave the newest member of the EVO™ family “Best Smartphone” honors after taking in all of the phones and other technology featured this week at CTIA WIRELESS in New Orleans.


HTC Evo 4G LTE angle.jpg “Best Smartphone: HTC EVO™ 4G LTE (Sprint)”


Sprint Stores nationwide will open at 8 a.m. local time Friday, May 18, for the arrival of HTC EVO 4G LTE, which will available for $199.99 (excluding taxes).


Pre-orders began May 7 at


More information:


HTC EVO 4G LTE debuts May 18


HTC EVO 4G LTE wasn’t the only Sprint phone attracting attention in New Orleans last week.


Galaxy Nexus by Samsung also received kudos.  It took home third in the CTIA Emerging Technology (E-Tech) Awards MOBILE CONSUMER ELECTRONICS – Smartphones & Handsets category.


Galaxy Nexus on Sprint front portrait low-res.jpg


More information:

Sprint News Release: "Sprint Debuts HTC EVO 4G LTE on May 18 for $199.99"


Sprint News Release: "HTC EVO 4G LTE, Exclusively from Sprint, First HD Voice-capable Smartphone Available in the U.S.; Offers Best-in-Class Features, including Beats Audio, Amazing Camera and HD Display"


Galaxy Nexus by Samsung fact sheet

Sprint Stores nationwide will open at 8 a.m. local time Friday, May 18, for the arrival of one of the most highly anticipated devices of 2012, HTC EVO™ 4G LTE.


The new member of the EVO family of smartphones will be available for $199.99 (excludes taxes).


Pre-orders began May 7 at


HTC Evo 4G LTE angle.jpg


HTC EVO 4G LTE has many features that users will find appealing. It is built on Android™ 4.0, Ice Cream Sandwich, and integrated with HTC Sense™ 4. We think you’ll notice the exceptional improvements in camera technology, audio and voice quality on both the network and device.


“HTC EVO 4G LTE sets the benchmark for Android devices this year with its incredible 4.7-inch screen, advanced camera features and HD voice capabilities combined with the speed of Sprint’s upcoming 4G LTE network,” said Fared Adib, vice president-Product Development, Sprint. “Its cutting-edge technology pairs perfectly with Sprint’s unlimited data plans to let our customers enjoy their wireless experience without worrying about overage charges or throttling.”


Brilliant Features

•          Vibrant 4.7-inch HD display

•          HD voice capabilities

•          2000mAh embedded battery

•          1.5GHz dual-core Qualcomm™ Snapdragon S4 processor

•          Dual-cameras (8-megapixel rear-facing and 1.3-megapixel front-facing) with instant capture capability

•          Beats Audio™ enables customers to hear music the way the artist intended with unique audio tuning that delivers thundering bass, soaring midrange and crisp highs

•          Near Field Communication (NFC) technology allows the device to read information from everyday objects, such as stickers and posters embedded with NFC chips

•          Google Wallet™ enables the phone to be used like a wallet to make safe, secure purchases at hundreds of thousands of participating retailers using NFC



We know there is a lot of excitement about this device. If you’re on Twitter, please tell us what features of the phone interest you the most by including the #EVO4GLTE hashtag.


As part of the HTC EVO 4G LTE launch, Sprint will be giving customers a chance to share their LOVE on Facebook.  To learn how you could enter for the chance to win UNLIMITED LOVE, make sure to visit Sprint’s Facebook page on May 18 for details. We’d love to hear your stories!


More information:

Sprint News Release: "Sprint Debuts HTC EVO 4G LTE on May 18 for $199.99"

Sprint News Release: "HTC EVO 4G LTE, Exclusively from Sprint, First HD Voice-capable Smartphone Available in the U.S.; Offers Best-in-Class Features, including Beats Audio, Amazing Camera and HD Display"

Fact Sheet: HTC EVO 4G LTE fact sheet

Image Gallery - HTC EVO 4G LTE

USPS Check Preso 5.12 small.jpeg


Last week, we celebrated one of our Buyback Program’s higher-profile participants: the United States Postal Service (USPS). Since late 2011, USPS has turned in more than 6,000 old cell phones—earning a payout of $250,000 (and counting). USPS Vice President of Information Technology John Edgar and Chief Sustainability Officer Tom Day accepted the check from Sprint at USPS Headquarters in Washington, D.C.


"It’s an honor to present this check to USPS; even better, though, is knowing that together we’ve prevented thousands of phones from entering landfills,” said Gary Moore, Manager of Recycling for Sprint Product Reverse Logistics. “We’re looking forward to continuing and expanding our partnership with USPS, which we estimate will save the agency several hundred thousand dollars over the next two years.”


The milestone was part of Sprint’s larger carrier partnership with USPS; it’s also a terrific example of our Buyback Program’s widespread success in rewarding customers for recycling old phones. Last month, the total buyback value for Sprint customers who’ve handed in their old phones exceeded $100 million. It’s a win-win on all fronts: Customers get a financial incentive, and we’ve diverted more than 28 million wireless devices from landfills since 2001.


We look for partners who share and support a culture of conservation,” said Tom Day of USPS. “Our involvement with Sprint’s environmentally friendly Buyback Program proves that when sustainability is integrated into our business, it becomes part of our brand, and a key factor in our success.”


The Buyback Program works by allowing customers to give us their old cell phones—even devices from other carriers or manufacturers—in exchange for a credit that can be used toward the purchase of new phones or accessories. All devices we collect are fixed and sold for reuse, or recycled through certified programs that ensure the most responsible methods of disposing of electronic waste.


More information:

Sprint Buyback Program:

Sprint Green Website:

Sprint Green News:

At Sprint, we strive to provide the highest quality wireless service for our customers, including those with disabilities. Sprint’s Captioned Telephone service (CapTel) allows those who have a hearing loss to connect with loved ones via phone when they otherwise might not be able to. 


This service was featured recently on a segment of “Baby Boomers in America” hosted by Morgan Fairchild on Lifetime TV.


Sprint CapTel featured on Baby Boomers in America hosted by Morgan Fairchild




How does Sprint CapTel work?

If you struggle to hear on the phone and/or prefer to watch television with the closed captions on, then Sprint CapTel will help you use the telephone with confidence. If you have difficulty hearing, you can be sure of what your callers say – on every call – with Sprint’s Captioned Telephone Service. Captions appear virtually at the same time as your caller speaks, allowing you to enjoy the natural flow of a telephone conversation.


Wireless CapTel

Wireless CapTel by Sprint, powered by Raketu, is a free app available for individuals with hearing loss to place calls on select Android-powered devices running 2.2 OS or higher. Using state of the art voice recognition technology, the app delivers captions of everything your caller says, while you listen (with your residual hearing) and speak directly to your caller.


Wireless CapTel by Sprint


More information:

Sprint CapTel on Baby Boomers in America with Morgan Fairchild.

Whether she’s celebrating her first Mother’s Day, her kids have moved out of the house, or she’s environmentally conscious or loves taking photographs of her kids, mom is going to love the smartphone recommendations offered this Mother’s Day (May 13) by Sprint.


David Owens, vice president-Product Development, Sprint

"Sprint’s diverse device portfolio offers something to fit every mom’s lifestyle – from the tech-savvy to the eco-friendly mom, there is a device and apps to match her personality and keep her busy lifestyle organized. With our affordable rate plans, moms don’t have to worry about data plan overages. They can make the most of their time checking emails, scheduling appointments and browsing the Web, all at a price that makes sense for their family."


New Moms and Pregnant Moms-to-be

Moms with newborn babies are often sleep deprived and overwhelmed, so download apps onto her new phone that will help her do everything from record when her baby eats and sleeps to help lull her baby to sleep with soothing lullabies. Women expecting their first child or adding an addition to the family can benefit from apps that will help them choose a name and keep track of their pregnancy.


Devices include:

  • ZTE Fury™ offers something for every mom and is packed full of features for an exceptional value. ZTE Fury is a full-featured Android device with a 3.5-inch capacitive display, 5MP camera with LED flash, 3G mobile hotspot capabilities and comes preloaded with Sprint ID, a unique feature that enables mom to have a fully personalized experience with a few simple clicks. ZTE Fury is ideal for families who want the convenience and connectedness of a smartphone at an accessible price point. It is available through all Sprint sales channels including Sprint 1-800-SPRINT1 and for just $19.99 with a new two-year service agreement and $50 mail-in rebate via reward card2.

ZTE Fury.jpg


Environmentally Conscious Moms

Mom surely wants to make the planet better for her children – and by choosing an eco-friendly device and green apps, she can do just that. With a No. 3 ranking on Newsweek’s list of the 500 Greenest Companies in the United States, Sprint offers a wide array of green devices. Mom can express her passion for the environment with eco-friendly devices and apps such as these: 


Devices include:

  • LG Optimus Elite™ keeps mom stylish with eco-friendly attributes, including a casing made of 50 percent recycled plastics and fully recyclable packaging. As the successor to the popular LG Optimus S, this affordable and highly customizable full-featured smartphone keeps mom organized with Android 2.3, Gingerbread, a 3.5-inch capacitive touchscreen, 800MHz processor, 5MP rear-facing camera and camcorder with flash, virtual QWERTY keyboard and mobile hotspot capability supporting up to five Wi-Fi enabled devices. LG Optimus Elite is available in Titan Silver and White exclusively through 1-800-SPRINT1 and for just $29.99 with a new two-year service agreement and $50 mail-in rebate via reward card2 (excludes taxes and surcharges).
  • LG Viper™ 4G LTE, Sprint’s first 4G LTE device to feature eco-friendly attributes, is the perfect device for the super mom. With eco-friendly features like a charger that exceeds the EC Code of Conduct on energy efficiency when it comes to no-load consumption and fully recyclable packaging, LG Viper 4G LTE lets mom rest easy and know she’s doing her part for the environment. Balancing work and family is a tough task, and LG Viper 4G LTE is the perfect fit to keep a busy mom’s lifestyle organized. LG Viper customers can currently download the “Life’s Good Fairytales” app for FREE. The Life’s Good Fairytale app is a customizable storyboard that allows parents and children to bond over the creation and sharing of unique fairytales via their LG Viper 4G LTE smartphone. LG Viper is available now in all Sprint retail channels, including 1-800-SPRINT1 and, for just $99.99 with a new two-year service agreement and $50 mail-in rebate via reward card2 (excludes taxes).


LG Viper.jpg


Photography Loving Moms

Mom can put away her digital camera and lighten her purse while easily capturing her baby’s first smile, son’s first goal or daughter’s ballet recital with her new smartphone’s built-in camera. With free photography apps she can easily edit those photos or add special effects and share special moments instantly with friends and family, right from her phone.


Devices include:

  • Galaxy Nexus is great for the tech-savvy mom – it’s built on Android™ 4.0, Ice Cream Sandwich with 4G LTE capability. Galaxy Nexus has a full-featured 5MP camera with zero shutter lag so snapping several photos is quicker than the blink of an eye, ensuring mom doesn’t miss a moment of her energetic little ones. Mom has enough baggage to carry and Galaxy Nexus helps alleviate her burden with Google Wallet™. Google Wallet turns the smartphone into a wallet using Near Field Communication (NFC) to make safe purchases at more than 100,000 participating retailers. Galaxy Nexus is available in all Sprint retail channels, including 1-800-SPRINT1 and, for $199.99 (excluding taxes) with a new line of service or eligible upgrade and two-year service agreement.



Stay tuned for more app recommendations. 

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