And the award goes to… Sprint for the “Sustainability Leadership Award.” For the third consecutive year, the International Electronics Recycling Conference and Expo (IERCE) has recognized Sprint for its commitment to sustainability and recycling.

 

 

Conference leaders presented the “Sustainability Leadership Award” to Sprint during their event on May 30 in Las Vegas.

 

 

“Sprint sets the bar high when it comes to handling electronic waste and continues to push the industry forward in best practices in this space,” said Ismail Oyekan, publisher of Electronic Waste Journal and program director of IERCE.

 

 

Sprint is committed to being a leader in driving more sustainable practices. This award recognizes the company for its outstanding electronic waste, or e-waste, management program, which focuses on the full lifecycle of the electronics it buys and sells.

 

 

Sprint’s Electronic Stewardship Policy makes it the only wireless carrier to outline specific commitments that address e-waste holistically. E-waste management includes:
• Designing and procuring eco-friendly electronics
• Maximizing equipment’s useful life
• Boosting collection of equipment
• Maximizing reuse of electronics
• Responsibly recycling electronic scrap
• Using electronically and socially responsible recycling vendors

 

 

This is the latest example of how Sprint is gaining momentum with its efforts to “Go Green” and focus on being more environmentally sustainable.

 

 

Other notable recent achievements include the highest ranking among all U.S. telecom companies on Newsweek’s 2011 Rankings of America’s Greenest Companies at number three (up from number six in 2010), as well as recognition from the Environmental Protection Agency (EPA) for our commitment to phone recycling.

 

 

More information:
Want to learn more about Sprint programs that protect the environment? Go to http://www.sprint.com/responsibility/ or follow @SprintGreenNews on Twitter.

Customer Service is a top priority at Sprint.  It is our goal to make our customers happy and it starts with each member of our Customer Care and Retail teams.  They have a passion and desire to help our customers each and every day. They take great pride in helping them solve their problems and providing value.

 

The 2012 American Customer Satisfaction Index (ACSI) survey, released today, shows that Sprint is the number one ranked company for customer satisfaction among the major wireless carriers and the most improved company in customer satisfaction, across all industries, over the last four years. In addition, for the second consecutive year, Sprint claimed the top spot among major carriers for the perceived customer value as well as being cited in the survey as number one in call center satisfaction.

 

“This recognition is fantastic.” said Sprint CEO Dan Hesse.  “Today’s recognition from the highly-respected American Customer Satisfaction is a testament to the focus we’ve placed on providing exceptional service and value for our customers.  Thanks especially to all of our employees and associates who work so diligently toward exceeding our customers’ expectations every day.”

 

Sprint is pleased with the progress and excited that customers across the country are recognizing us for our hard work.  We invite you meet some of our team members featured here that have helped to earn this honor.

 

 

 

Thank you Sprint customers for helping us achieve this honor!  We will continue to work vigorously to improve our results and scores every year and remain committed to providing the top service and value to our customers every day.

 

Learn More:

Meet Sprint Customer Service Reps Video

Press Release:American Customer Satisfaction Index 2012 Survey 

www.theacsi.org

 

 

 

Contact us:

Twitter: @SprintCare

Facebook: facebook.com/sprint

HTC EVO 4G LTE is set to make its debut later this week, but it already is drawing some great reviews.

 

The team at Techlicious.com gave the newest member of the EVO™ family “Best Smartphone” honors after taking in all of the phones and other technology featured this week at CTIA WIRELESS in New Orleans.

 

HTC Evo 4G LTE angle.jpg

 

 

Techlicious.com “Best Smartphone: HTC EVO™ 4G LTE (Sprint)”

 

Sprint Stores nationwide will open at 8 a.m. local time Friday, May 18, for the arrival of HTC EVO 4G LTE, which will available for $199.99 (excluding taxes).

 

Pre-orders began May 7 at www.sprint.com/evo4glte.

 

More information:

 

HTC EVO 4G LTE debuts May 18

 

HTC EVO 4G LTE wasn’t the only Sprint phone attracting attention in New Orleans last week.

 

Galaxy Nexus by Samsung also received kudos.  It took home third in the CTIA Emerging Technology (E-Tech) Awards MOBILE CONSUMER ELECTRONICS – Smartphones & Handsets category.

 

Galaxy Nexus on Sprint front portrait low-res.jpg

 

More information:


Sprint News Release: "Sprint Debuts HTC EVO 4G LTE on May 18 for $199.99"

 

Sprint News Release: "HTC EVO 4G LTE, Exclusively from Sprint, First HD Voice-capable Smartphone Available in the U.S.; Offers Best-in-Class Features, including Beats Audio, Amazing Camera and HD Display"

 

Galaxy Nexus by Samsung fact sheet

USPS Check Preso 5.12 small.jpeg

 

Last week, we celebrated one of our Buyback Program’s higher-profile participants: the United States Postal Service (USPS). Since late 2011, USPS has turned in more than 6,000 old cell phones—earning a payout of $250,000 (and counting). USPS Vice President of Information Technology John Edgar and Chief Sustainability Officer Tom Day accepted the check from Sprint at USPS Headquarters in Washington, D.C.

 

"It’s an honor to present this check to USPS; even better, though, is knowing that together we’ve prevented thousands of phones from entering landfills,” said Gary Moore, Manager of Recycling for Sprint Product Reverse Logistics. “We’re looking forward to continuing and expanding our partnership with USPS, which we estimate will save the agency several hundred thousand dollars over the next two years.”

 

The milestone was part of Sprint’s larger carrier partnership with USPS; it’s also a terrific example of our Buyback Program’s widespread success in rewarding customers for recycling old phones. Last month, the total buyback value for Sprint customers who’ve handed in their old phones exceeded $100 million. It’s a win-win on all fronts: Customers get a financial incentive, and we’ve diverted more than 28 million wireless devices from landfills since 2001.

 

We look for partners who share and support a culture of conservation,” said Tom Day of USPS. “Our involvement with Sprint’s environmentally friendly Buyback Program proves that when sustainability is integrated into our business, it becomes part of our brand, and a key factor in our success.”

 

The Buyback Program works by allowing customers to give us their old cell phones—even devices from other carriers or manufacturers—in exchange for a credit that can be used toward the purchase of new phones or accessories. All devices we collect are fixed and sold for reuse, or recycled through certified programs that ensure the most responsible methods of disposing of electronic waste.

 

More information:

Sprint Buyback Program: www.sprint.com/buyback

Sprint Green Website: www.sprint.com/green

Sprint Green News: www.sprint.com/greennews

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