Managing Email Notifications

Posted by SarahKS Sep 18, 2013

You can set a policy for email notifications by clicking Preferences under your name and then customizing your settings. You can choose to get email on some or all activity you follow, to get email in digest form daily or weekly, or even to get no email at all.

 

Keep in mind that your email notification settings are just one part of your general strategy for managing your activity stream: for example, how much Followed Activity email you get depends on how many people, places, and items you follow, plus whether you enabled notifications on Followed Activity. If your community is busy, you may find that you rapidly accumulate hundreds of messages from Followed Activity. Disabling emails for activity you follow is a quick way to reduce the email you receive. (You can look at the activity you follow in your Followed Activity stream.) Many users prefer to receive emails only when someone directly engages them via @mentions, shares, and direct messages. If you prefer to work entirely in Jive, you can even choose to disable email notifications entirely. If you disable email notifications, you can rely on What Matters to alert you to what you need to see. (You'll still get email messages about any administrative matters you need to know about, for example if you requested a password reset.)

Use the following settings to determine what you'll be notified about, and how often. The Result column shows you what happens when each setting is On.

 

Communications and Activity in my CommunicationsGet a separate email notification about each item that flows into your Communications area.
Action items in my Action queueGet email about any Actions items, including prompts to administrative actions, system notifications, and task notifications from projects you are involved in.
Direct social actions (@mentions, shares and direct messages)Get a separate email each time someone directly @mentions you, when someone shares content with you, or when someone sends you a direct message from the community.
People, places and content I'm followingGet an email notification for all activity from people, places, or content that you are following.
Include body of content in emailGet the full text of content you're being notified about in the body of the notification email.

 

You can set your preferences so that you'll receive an email that collects news about things about you and the community that have happened lately. The links in the summary are a convenient way to go right to the content listed. If you're already getting a summary, you can cancel it or change its frequency.

Here's a list of what the summary includes:

  • Your status. If you've entered a status message, it'll be here.
  • A list of activity around your content. If you've created or commented on content, for example, it'll be listed here. This list will also include notes about content of yours that was viewed or commented on by others.
  • A list of activity by people connected to you.
  • A list of popular content in the community.

 

You can  set email notifications on any item  by clicking Receive Email Notifications under its Actions menu. This is convenient if you want to be notified by email for certain items such as updates to a document, but you don't want to set your email preferences to send mail about everything in your Followed Activity or Communications. Keep in mind, though, that if you set your email preferences to send mail about everything followed or everything tracked, this setting overrides the individual email setting. Setting an email notification is a very useful way to choose a few items for special notification if you don't want to be overwhelmed with email about everything that happens in a place or project.

The online Community is a place for you to interact with other Sprint customers and wireless enthusiasts. Whether you’re here to find an answer, help others or simply to have a good time please read and follow the instructions below to make the most of your Community experience.

 

The do’s

 

Know the rules
Read through and follow the Sprint.com Community Terms, Conditions and Guidelines.

 

Help us keep the Community a positive place
If you see posts that violate any of the Community Guidelines or the “Do’s and Don’ts”, please report the post by clicking “report abuse” links.

 

Search before you post.
Chances are someone else has had the same problem or question and the answer is on the forums. Using the Community Search feature will often get you the answer much faster than waiting on a response from someone.

 

Be concise, use punctuation and take the Caps Lock off.
You may feel strongly about a given topic but typing a long description without paragraphs or punctuation or in all capital letters is not a good idea. Casual readers often skip posts that are hard to read.

 

Stay on topic.
Make it is easy for everyone to find your post by sticking to the topic area where you are posting. Postings that are off topic are moved or rejected.

 

Remember that this is a public forum
Do not post your name, phone number, account number or any other personal information. If you do your post will be edited or rejected.

 

Be nice.
Treat people the way you want to be treated. Be respectful of other people's opinions and feelings including the Sprint employees that post here.

 

Be careful.
We can’t guarantee the accuracy of everyone's posting—so don't take advice you aren’t comfortable with. You are responsible for deciding what to do with information posted here.

 

Post clear, valuable, honest information.
People that follow your advice will have the opportunity to rank your posting.

 

Return often and subscribe to RSS feeds.
By subscribing to email notifications or RSS feeds you  can track conversations as they occur.

 

Comply with all moderator instructions.
Designated Sprint moderators  and administrators may provide guidance or instruction.  We trust the admins and  moderators to keep the place tidy and you’re expected  to work with them when asked.

 

Respect people and their intellectual  property.
Don't post copyrighted material or other intellectual property.  If you want to reference information you have found elsewhere, please cite the source and provide a link.

 

The Don’ts

 

Do not Spam
The Community is provided as  a service and is not intended for the promotion of third-party services,  products, Web sites, or organizations. Do not post content that would constitute advertising, junk mail, spam, chain letters, or any other form of unauthorized solicitation.

 

Do not flame.
Flaming is the act of posting messages that are deliberately hostile or insulting.  If you’ve been flamed, don’t respond in kind use the Report abuse link to notify the Administrators.

 

Do not post duplicate messages in multiple forum topics.
Ask an Administrator if you don’t know where to post.

 

Do not rant.
We welcome constructive criticism, but most forum topics and reviews are not the place to vent your frustrations. If you don't like a product or service, feel free to share your opinion and why you feel that way. Really need to blow off some steam? You can  post in the "Speak your mind" discussion forum.

 

Do not be a troll.
Trolls post rude, off-topic, intentionally volatile or offensive messages for the purpose of disrupting a  discussion or to upset other forum participants. Do not respond to these types of messages.

 

Do not “game the system”.
Do not post content for the  explicit purpose of acquiring community points or soliciting others for points.  Any behavior intended to “game” the community reward system may result in being barred from the Community.

 

Do no use inappropriate words in your Community Name

Sprint reserves the right to immediately disable an account and reject all posted content if a community member's display name contains profanity of any type. No warnings will be issued in this instance.

 

Do not post inappropriate content.
Sprint reserves the right to  remove any content deemed inappropriate. To give you an idea  of what that means, prohibited content includes:

 

  • Content that is obscene or uses obscene, profane, or sexually explicit language.
  • Content that is violent, racist, incendiary, abusive, threatening, or slanderous against anyone or any group.
  • Content that violates any local, state or federal law.
  • Content relating to current, future, or proposed lawsuits for Sprint.  This is not the forum for legal issues with Sprint, and we are not allowed to discuss ongoing litigation.  Do not solicit class action lawsuits or clients.
  • Content intended to exploit, solicit, or harm minors.
  • Content containing your own or anyone else's personal information including, but not limited to passwords, credit card numbers, contact information, or other personally identifying information.
  • Content that includes “Trojan horses", worms, spyware, files, executables, or external links to sites that force the download of any virus, program, spyware or other content or code that could interfere with the functionality of the site or damage or destroy data or functionality of any computer hardware or software.
  • Member violations or deleted posts or warning   letters, or discussion of unsanctioned or no longer registered users.
  • New threads for topics that already exist.
  • Content that advertises products or services.
  • Content that is posted in more than one forum .
  • Content that is overly negative, hostile or does not add to the conversation.

 

Do not impersonate others or perpetrate fraud.
Do not claim to be someone you are not (including any community member) or claim expertise or credentials that you do not possess. Members found to be impersonating someone else will be banned from the Community.

 

Do not conduct any commercial activity.
Do not use this space for advertising. Do not post links to externally hosted ads or pages advertising products or services. This site is not intended for commercial use. Do not post availability, pricing or ordering and shipping information for products or services found on this site. Exceptions include occasional posts by application software developers announcing new or updated applications.

 

Do not post Web addresses (URLs) in the title of a  threaded discussion.
It makes them hard to read and people can’t click on them there. If you want to provide a link to a Web  site please do, but do it in the body of your post.

The Sprint Community gives you the ability to mark your discussion threads as a question.  Also, people that provide helpful or correct answers to questions get extra points in their status. 

 

If you post a question and someone replies with information that you can use, it's a good idea to mark their reply as either helpful or correct. That way, others who have the same question can quickly see which replies might be most useful for them. A helpful reply is on the right track, while a correct reply answered your question. Keep in mind that you and others get more status points for posting replies that are marked as helpful or correct! When you feel that your question has been answered, you should mark the original question as answered. That way, people will know whether or not to keep trying to answer your question.

 

To mark a response to your question, go to the question in the community, look for responses, and click Helpful Answer or Correct Answer on each response that fits.

 

That will award the extra points to the person posting the answer, and it helps everyone else to know the question is answered.

 

Additional profile functions are now available with the recent upgrade to the Sprint community. You can now not only add / change your avatar, but also add up to 4 additonal photos to your profile. This makes it easy for users to identify your posts.  Please make sure your photos adhere to the Community Guidelines.

 

  1. On the community select the Your Stuff dropdown and click on Profile 
  2. Select Change photo & avatar
  3. Choose an avatar or upload one of your own
  4. Upload up to 4 photos on the Profile Photo and Avatar page and click Finished
  5. You can view your changes on your profile page.

 

Here are the step-by-step screens of this activity.

1 navigate to change profile.png

2 Add up to 4 photos.png

3 Updated profile.png

For a few days we've had problems with the Sprint Employee Identification system - - Sprint Employees were showing up as regular users.

 

Our crack IT team found the problem and now all registered Sprint Employees will have the Sprint Logo and either Sprint Partner, Sprint Moderator, Sprint Tech or other title:

2011-03-01_1331.png

 

You will see this information in their profile -- if you do not see the Sprint Logo, DO NOT send them your personal information to help solve a problem.

 

Sprint team who does not have the logo?  Contact one of the Community Admins to find out how to get it!

 

Thanks,

 

Will

Sprint.com Community Terms, Conditions & Guidelines
By visiting, accessing or otherwise participating in the Community, you agree to the following terms and conditions (“Terms”).

 

Privacy Policy and Acceptable Use Policy and Visitor Agreement
In visiting, accessing or otherwise participating in the Community, you agree to the terms of our Privacy Rights and Acceptable Use Policy and Visitor Agreement.  It is important that you carefully review these policies as they cover important information on Privacy, Disclaimers of Warranties and Indemnification. (link to Sprint.com privacy guidelines)

 

Sprint Community Guidelines
In visiting; accessing or otherwise participating in the Community, you agree to follow these Community Guidelines

 

We do not pre-screen or endorse any information posted in the Community.
Sprint does not prescreen information submitted by others in the Community ("Submissions") and are not responsible for ensuring the accuracy of any Submission

 

We may remove any content or Submission in the Community for any reason
The criteria for removing content include but are not limited to:

 

    • Content that is obscene or uses obscene, profane, or sexually explicit language.
    • Content that is violent, racist, incendiary, abusive, threatening, or slanderous against anyone or any group.
    • Content that violates any local, state or federal law.
    • Content intended to exploit, solicit, or harm minors.
    • Content containing your own or anyone else's personal information including, but not limited to passwords, credit card numbers, contact information, account information, Framily ID or other personally identifying information.
    • Content that uses JavaScript or active code, repetitive posts, or otherwise taking actions that interfere with site operations.
    • Content that includes “Trojan horses", worms, spyware, files, executables, or external links to sites that force the download of any virus, program, spyware or other content or code that could alter, interfere with, damage or destroy data or functionality of any computer hardware or software or mobile device.
    • Member violations or deleted posts or warning letters, or discussion of sanctioned or no longer registered users.
    • Content relating to current, future, or proposed lawsuits for Sprint.  This is not the forum for legal issues with Sprint, and we are not allowed to discuss ongoing litigation.  Do not solicit class action clients
    • New threads for topics that already exist
    • Content that advertises products or services
    • Content that is posted in more than one forum
    • Content that is overly negative, hostile or does not add to the conversation
    • Sprint reserves the right to immediately disable an account and reject all posts if a community member's display name contains profanity of any type or in any way mimics an official Sprint or Sprint employee account. No warnings will be issued in this instance


We may limit or terminate any user’s access to the Community for any reason

Action will be taken against people falsely claiming to be someone they are not (including any community member) ,  claiming expertise, credentials that they do not possess or those members that violate the Community Guidelines. These actions may include temporary or permanent banishment from the Community

 

Changes to the Rules

Sprint may at any time change these Terms or the Community Guidelines (collectively “Rules”).  The most current version of the Rules are always available in the Community. If any change we make to the Rules is unacceptable to you, you should discontinue accessing the Community.  Your continued access to the Community will always indicate your acceptance of the most up-to-date version of these Rules.  

Late last year, we implemented a new rating system with 3 separate tracks, Readers/reviews, Contributors and Advisors.  Unfortunately the our new system will not support that type of ranking. 

 

What does this mean to you?  In a nutshell, if you are an Bronze Expert Advisor and your best bud is a Bronze Expert Contributor, in the new world you'll both be Bronze Experts. Basically, we'll be combining the 3 tracks back to one.  

 

The ranks will be:

  • Newbie

  • Regular Visitor

  • Valued Member

  • Expert
  • Bronze Expert

  • Silver Expert

  • Gold Expert

  • Master

 

Please let me know if you have any questions and I will do my best to address them.

Message Edited by SarahKS on 07-06-2009 08:54 AM
Message Edited by SarahKS on 07-06-2009 11:03 AM

We're created this blog to address things that affect all our users and don't fit neatly into a single board.  While I will probably make most of the Buzz Insider posts, look for Tristan and Will to add their two cents here and there. (I wanted the blog to be called "The Queen Bee", but the guys wouldn't have it. http://forums.buzzaboutwireless.com/t5/util/emoticonspopuppage

<img src="http://forums.buzzaboutwireless.com/i/smilies/16x16_smiley-happy.gif" border="0" alt="

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