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  • Very Dissapointed

    I hope someone from Sprint is reading this because I'm very disappointed in Sprint right now.  I went canoeing in southern Missouri with 5  friends three of them had AT&T two had Verizon everyone but me ...
    TTELYAK662
    last modified by TTELYAK662
    Very Dissapointed

    in Speak your mind!

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    • I cancelled my Total Equipment Protection

      I am 21 months into a 24-month contract with Total Equipment Protection at $11 a month. So I have paid $231 for Total Equipment Protection. My phone (and backpack and I) got soaked in the rain recently, and my screen ...
      HappywithGalaxyIII
      last modified by HappywithGalaxyIII
      I cancelled my Total Equipment Protection

      in Speak your mind!

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      • Garbage

        I switched to Sprint because I couldn't get service with my previous carrier after I moved to a new state. I was extremely reluctant to switch, even though I had very poor signal, because my previous carrier had great...
        maliknash
        last modified by maliknash
      • Sweet New Tablet On my Account!!! Except It's Not Mine....

        I have this dope new tablet showing up on my billing info under "EQUIPMENT PURCHASE $242.63" and guess what!?! I would love to have at least seen it before getting charged almost 250 dollars for it... I mean there h...
        jdbrantingham
        last modified by jdbrantingham
        Sweet New Tablet On my Account!!! Except It's Not Mine....

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        • No LTE and almost no 3G

          I get no LTE and 1bar or 3G and sometimes even no service. I've been waiting for quite a while for this to be fixed but still nothing has been done. And because service in the area is so bad I can't make call without ...
          NOV1991
          last modified by NOV1991
          No LTE and almost no 3G

          in Customer Service

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          • Lollipop is so bad... I want my phone back or out of this contract

            I begrudgingly updated my phone from kit kat to Lollipop.  I honestly was unaware of the the severity of my decision. Only saw an message come across my phone that an update was available.  Trusting that it ...
            2morrowsDream
            last modified by 2morrowsDream
            Lollipop is so bad... I want my phone back or out of this contract

            in Samsung Galaxy S4 & S4 Triband

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            • Why does Sprint service stink and why did I switch from Verizon?

              The only good thing that came with me switching to sprint is introducing me to an iPhone.  I get free data!  Guess what?  I can never connect to a network, have never seen a 4G network at all!  So ...
              615lizzy
              last modified by 615lizzy
              Why does Sprint service stink and why did I switch from Verizon?

              in Speak your mind!

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              • Poor Customer Service

                I cannot imagine a circumstance that would bring me back to Sprint.  This opinion is based solely on my experiences with your first level customer service team.  I have been a customer for 8+ years.  Ea...
                Kimo74
                last modified by Kimo74
                Poor Customer Service

                in Speak your mind!

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                • ANT+ Broken after Lollipop update?

                  Just updated to Android 5.0.1 Lollipop for my non-Spark SGS4 via KIES3 since I was perpetually getting the "No Firmware update found" response when checking for updates.  Did anyone else notice that ANT+ is no lo...
                  Exie_Ramos
                  last modified by Exie_Ramos
                  ANT+ Broken after Lollipop update?

                  in Samsung Galaxy S4 & S4 Triband

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                  • Horrible Service!!

                    I switched from Verizon and it is by far the worst mistake I ever made.  I am so sick of dropped calls and people always asking me to repeat what I said.  I have an Iphone 6 plus that is being wasted with th...
                    wvernajr
                    last modified by wvernajr
                    Horrible Service!!

                    in Speak your mind!

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                    • service issues

                      Went out of town and had no service. Tried to use WiFi calling and it wouldn't work. Today I get a text stating WiFi calling has been added to my plan. I hope sprint isn't planning on charging me. Been a customer for ...
                      sflowers80
                      last modified by sflowers80
                      service issues

                      in Speak your mind!

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                      • Plan switch without permission

                        I was on sprints everything data plan with 450 anytime minutes. Recently I noticed my bills skyrocketing after investigating my previous bills I found one that had "switched" my plan, without my consent, to a plan cal...
                        SARAHBEAR02171987
                        last modified by SARAHBEAR02171987
                        Plan switch without permission

                        in Speak your mind!

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                        • Upgrading Phone

                          I would love to be able to upgrade my phone and have the entire cost billed to my account. Unfortunately, Sprint requires the tax to be paid upfront. I don't understand why since they allow monthly payments via Easy P...
                          SassyLady561
                          last modified by SassyLady561
                          Upgrading Phone

                          in Speak your mind!

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                          • ACCOUNT SPENDING LIMIT

                            Don't bother to call in and try to get.asl taken off your account was told after18months good payments with no late payments it would be taken off customer care just now told me they no longer do that without any expl...
                            troublebunny67
                            last modified by troublebunny67
                            ACCOUNT SPENDING LIMIT

                            in Speak your mind!

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                            • Why does my bill cost so much and I am the only person on my plan?

                              I feel like i pay entirely way too much for one person which is myself, is there anyway you guys can lower it? its just not right to pay so much if i am the only person on my plan
                              amandalynn93
                              created by amandalynn93
                              Why does my bill cost so much and I am the only person on my plan?

                              in Customer Service

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                              • LG G3 Software Update - version LS990ZVA

                                LG G3 Software Update - version LS990ZVA   Enhancements/Fixes: This software update will deliver the McAfee Anti-Theft Solution  Important Information: Phased deployment starts on 6/22/15 and runs through ...
                                Community_Robby
                                last modified by Community_Robby
                                LG G3 Software Update - version LS990ZVA

                                in Customer Service

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                                • Bill

                                  I been having a lot of problems when it comes to the amount do on my bill. I originally had a phone that I returned and canceled the account because it was problems with getting a new phone because my phone was defect...
                                  Mallen17
                                  created by Mallen17
                                • Software Update 7-1-15

                                  Can anyone tell me what was changed in the Software Update that just occurred on my phone?   It didn't give any details, just said it was ready to install.   Hopefully it does something about battery life,...
                                  christo_1
                                  last modified by christo_1
                                  Software Update 7-1-15

                                  in LG G4

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                                  • Lg g3 restarts/reboots randomly

                                    My G3 will randomly freeze and restart itself several times a day and it is very frustrating to say the least! It has notbeen dropped and I have tried everything from removing the battery and cleaning the terminals to...
                                    flatrock81
                                    last modified by flatrock81
                                    Lg g3 restarts/reboots randomly

                                    in LG G3

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                                    • Cancel a autopay

                                      How can I cancel an auto pay on my account so it doesn't charge my debit card anymore
                                      china__88
                                      created by china__88
                                      Cancel a autopay

                                      in Customer Service

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