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2 Replies Latest reply: Aug 4, 2010 10:39 AM by 65brun523 RSS

See your contract expiration date online

STAYNTHENIGHT50 Newbie
Currently Being Moderated

if my expiration date is july 24th 2010 can i cancel today and not be charged a early termination fee? I heard that you can cancel up to 30 days before your expiration date is that true?

 

Message was edited by: staynthenight50

  • 1. Re: See your contract expiration date online
    bobnardo Newbie
    Currently Being Moderated

    Good question.  Anyone know the answer?

  • 2. Re: See your contract expiration date online
    65brun523 Newbie
    Currently Being Moderated

    I spoke with a rep on the phone and confirmed this. I also spoke with a rep over chat and got it in writing. My contract expires 9/30/10. Here is what the rep said (he also has a minor type-o):

     

    4:29:04 PM EDT : Paul: Ok.
    4:29:14 PM EDT : Paul: I have checked all information for you.
    4:29:54 PM EDT : Paul: You van port in your services after August 30,2010 and there will not be any charges regarding ETF.

     

    So, there it is, in writing, straight from Sprint. You can cancel anytime in the final month. The reason for this is because you actually pay for that month in advance, so once you enter that month of service, you have already paid the full 24 months you agreed to pay for. Do note that you won't get anything prorated back to you, though, for the part of the final month you don't use.

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