Thank you for responding. I'm not sure if it's my phone or the netbook. The netbook shows on the taskbar icon that I only have LOCAL access and not INTERNET. My phone when I turn on the Sprint HotSpot comes up with DATA CALL FAILURE Error Code 67. Registration failure. Your username and /or password may be incorrect. The HotSpot icon on the top of the phone shows its on, and gives me instruction to go to the device to select if from my list on the netbook, then enter Router name and password then start using Sprint HotSpot. I get connected, but says LOCAL access only. Sounds like it may be the netbook settings.
Error code 67 means it has not been activated/added to your account, There is an additional $29.99 p/m fee to use it. You can add it from your account page, My Account>Manage My Device>Change My Services>"CHECK" Sprint Mobile HotSpot.
If your paying for it and still getting the error you will need to call Sprint to have them troubleshoot it for you.