Thanks for the reports -- we're all over it. There is a major outage in the Wisconsin area. From the Network team:
The problem has been identified and been escalated to VP level. A technician and Area Manager have arrived on site are troubleshooting. We expect to have this resolved soon.
PS - I moved your post from Customer Service to the Network forum.
Check out a fun infographic that teaches you how to increase storage, enhance security, improve battery life and clean your device.