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1 Reply Latest reply: Mar 14, 2011 9:08 AM by OKIESTRO RSS

Troubleshoot common issues with Sprint ID Packs

3174209514 Newbie
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Is there a setting that needs changed? I have a sanyo zio and when I try to get a new sprint ID pack, its starts to load then says failed, and gives error 703. Help please.

  • 1. Troubleshoot common issues with Sprint ID Packs
    Sprint Employee
    Currently Being Moderated

    I will private message you to get you permission to access your account to look for where the error could be coming from.  Have you updated to FroYo 2.2 yet?  To check please -

    Press Home > Menu, then tap Settings.

    Scroll up and tap About phone

    Scroll up. Software version is displayed under Baseband version with Build Number

     

    Larry ~ Sprint Tech

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