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1 Reply Latest reply: May 16, 2011 2:34 PM by SprintCares RSS

return phone

richardson2269 Newbie
Currently Being Moderated

i just got new phone service activated n got a black berry flip phone n want to send it back can i go to my local sprint store to do so or do i have to ups it back to sprint then get a diffrent phone

  • 1. return phone
    SprintCares Sprint Employee
    Currently Being Moderated

    richardson2269 wrote:

     

    i just got new phone service activated n got a black berry flip phone n want to send it back can i go to my local sprint store to do so or do i have to ups it back to sprint then get a diffrent phone


    richardson2269,

     

    Where did you purchase the device from? If you purchased the device through Sprint telesales or online via sprint.com, you should be able to go to a corporate store and exchange the unit. Keep in mind that you will be subject to a $35.00 restocking fee.

     

    You can find a Sprint corp. store using our store locator at http://www.sprint.com/storelocator. To reivew our Return/Exchange policy. Please visit, http://www.sprint.com/landings/returns/.

     

    Thanks for being a valued Sprint customer,

     

    --William

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