Ok... really strange.. I know I've been on roaming for two days and there is a ticket open, but I had to call and check on my mother in law. When I dialed I got the message "Welcome to Verizon Wireless, your call cannont be completed please hang up and try again." Verizon??????
Sprint, Verizon plus what used to be Alltel, and US Cellular are all the same cellular technology; CDMA. As a result, all of these carriers technologies are basically the same for voice processing and can be roaming partners to each other. I know this may sound like blasphemy; calling one of our competitors a "partner," but Verizon uses our signals as well as US Cellular. The fact is, and it's quickly becoming NOT the norm to roam, but it provides a better customer experience for ALL CDMA wireless customers. The same thing is true about AT&T and T-Mobile. They are GSM technology and therefore are interchangeable depending on the agreement they have.
The reason you may have heard this message is from 7 digit dialing "while your phone was actually roaming." Most of our plans include limited roaming but to complete your authentication (means your paying us) on a roam network, you usually only have to dial all 10 digits and no 1 at the beginning. Try your call that way and it should go through. It also works in reverse. If you'd like to know who's roaming network your phone has picked up when you notice it roaming, just dial a 7 digit number at that time and listen to the carrier's message.
My home has always had issues with Sprint service but at my friends house who live a few streets down used to always get decent coverage say 3 bars indoors. Now at their house your lucky to get 1. At my house it has gotten worse, no service inside what so ever. Probably started noticing it about 1 month ago.
Sprint is proud to have been named to The Civic 50, an annual survey of America?s most community-minded companies.