My first Photon had a couple of issues...
-Inability to answer calls as the phone would lock up
-Phone seemingly shutting off
-15-20 second delays at times when making a call for the dialer to actually dial, no matter how strong the signal
-"Silent calls" where I couldn't hear the person I was speaking to although at times they could hear me.
Replaced the phone yesterday and so far none of tha bove but rather a new issue. As I sit here where my past phones have had full signal, this one goes from full to none and just sits there bouncing back and forth. Additionally, the WIFI, even sitting right next to my router shows at most low level signal whereas every android phone I've owned, including the last Photon had great WIFI reception.
Why, why, why, can't companies really check these darned things out rather than having us spend our time and frustration beta testing them for free???
Thank you for posting. Having the silent call issues once a day where I need to restart. Once restarted, it works fine for about a day. Sprint rep said to restart daily, ie every morning. She would like to try a factory reset but I need to download my photos first. Hm, in the end, I think I'll go in to exchange. Otherwise, love this and hope a replacement phone works out and does not present worse issues. At least the phone restarts quickly (1.5 minutes?).
The Photon kind of reminds me of the Samsung Moment (anyone remeber that POS?). It had radio/3g issues at launch that were promised to be fixed by an OTA update. Never happened. I was so happy when it got bricked a year later during an OTA update and Sprint replaced it with an Optimus....
My first Photon was having the lockup/shutdown issue, requiring the battery reseat to get it running again. I received a new one yesterday. With no new apps loaded, it has shutdown on me twice this morning, within a 15 minute period.
This is ridiculous. These are the sort of problems that should have been discovered during testing before the phone was ever released. Sprint and/or Motorola needs to address this issue immediately and let people know what’s going on if they want to keep their customers.
This is why I am so happy my Hero (even though out dated) still works well and I keep holding off from getting a new phone. I love android but lately the android line is not getting very good reviews. I was one that was looking forward to the Nexus S and glad I held off and now the issues with the Photon. What problems will come up with the Galaxy S2 (within)?
Thanks jfenton1957 for bringing this to light.
In a sense I'm glad I'm not the only one thats been experiencing these issues too. Hopefully Moto and Sprint can get a handle on whats causing this and release a hot fix to resolve this soon.