Not sure what is going on with sprints cell towers but for some odd reason they can't fix them. They have been working on my issue for the past 2 months and can't get their network to work properly in my neighborhood. The sad thing is that only this past week have I felt like they are actually attempting to fix the issue. I guess my poor service wasn't priorty to them when it is my only means of communication.
dr82 - I also remember you had an Airave so I wanted to make sure you have it set to maximum output - Below is an old post with some info that may help you with your home coverage. Also there have been previous tickets on this tower and since the issue reoccurred this is an escalated ticket to prioritize it and make sure it handled expeditiously. It is unfortunate that of the 21 towers I see when I am using a troubleshooting tool in the Waco market - only one is highlighted red in color. I assure you our goal is to fix the issue and go forward.
If you have the new Airave - labeled Airvana - you can boost your signal by following these simple steps.
Hope this helps some of you that are having marginal coverage in your home due to size or construction materials.
Larry ~ OKIESTRO
When my airave works it only works in the room it is set up in. I was told that I was going to get another airave sent to me because mine was defective but that has been almost a week ago. Plus the airave doesn't help the fact that I still have no service in my area. Unless I can carry it around with me everywhere I go which I don't think is an option
I'm having the exact same problem... only I've been arguing with Sprint for over a year!!! I've been told my service will be medium at best. I too was sent an airave and it works great standing right next to it. The second I leave the room... 0-1 bar of service. I truly hope your problem gets fixed but I wouldn't really count on it.
Sprint is proud to have been named to The Civic 50, an annual survey of America?s most community-minded companies.