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5 Replies Latest reply: Dec 17, 2011 3:11 PM by Shane_M RSS

no signal

jimy024 Newbie
Currently Being Moderated

does anyone else have a problem with the network going flat and have no signal? this happens very often for me

  • 1. no signal
    Shane_M Sprint Employee
    Currently Being Moderated

    jimy024,

     

         Did you just recently start having issues or has this always been an issue? What does Sprint.com/coverage show for your location you're having the issues at? There could be a number of different causes for losing signal, if you post your zip code I can check to see if there's any current outages listed. Are you the only one having issues or do you know someone else with Sprint having same issues?

  • 2. no signal
    StephenLai84 Newbie
    Currently Being Moderated

    This is actually a very common problem for the new samsung galaxy s2. Everyone I know has a problem with 3g, 4g, and cellular service constantly going in and out. Supposidly there is a patch that android is working on to fix this for our phone. This is pretty frustrating and I live in the new york city area.

  • 3. no signal
    Shane_M Sprint Employee
    Currently Being Moderated

    StephenLai84,

     

         This issue your describing has been addressed with the latest software update that started rolling out last week, click here for more information.

  • 4. no signal
    Chalmiebigfish2013 Newbie
    Currently Being Moderated

    I have a LoS problem with my Galaxy S2 Epic. The phone will either show a 0 with a strike through it or show bars for phone service but not service. I also have had the phone just cut out while I am on a call and then the phone freezes up and will not hang up the call. I hope this gets resolved because I pay way too much for this service not to be working and I use the phone for work. Time is Money Sprint get it fixed!!!!!!

  • 5. no signal
    Shane_M Sprint Employee
    Currently Being Moderated

    CJStyle,

     

         Have you been prompted for the software update yet? If not there is a software update which will address the issues you're experiencing. Click here for more information. Also, it's always a good idea when changing or updating any software to backup your information first, there are several applications on the market that will allow you to backup contacts, applications, text, etc.

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