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1 Reply Latest reply: Dec 27, 2011 7:56 AM by OKIESTRO RSS

MESSAGE RETRIEVAL

JJWHIT61791 Newbie
Currently Being Moderated

HI I WAS JUST CURIOUS IF ANYONE KNEW HOW TO RETRIEVE DELETED TEXT MESSAGES???

MAYBE IF THERE WAS A WAY TO RETRIEVE THEM FROM SAY A MONTH OR SO AGO???

 

THANKS FOR LOOKING. =]

  • 1. MESSAGE RETRIEVAL
    Sprint Employee
    Currently Being Moderated

    If you have an Android phone and use an app like SMS BACKUP AND RESTORE you would have a copy on your SD card, If not they are gone.

    If you are only wanting to see the number you can request a print out of that - but you wont get the message details/text.

    • If you must obtain text message details, you may do the following:            
    • Refer the account holder or authorized contact to Corporate Security at 800-877-7330, option 3 for Historic Records Requests.
    • Sprint sends a form to the account holder or a business’ authorized contact, which they must notarize and return.
    • Upon receipt of the notarized form, Sprint provides text messaging detail only, no content - for the previous 18 months

     

    Larry ~ OKIESTRO

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