I actually just called to speak with tech support and was hung up on by the tech rep...he kept trying to blame my phone and I kept saying "but what about all the network speed complaints that people have had since the iPhone was released?" Next thing I heard was a big click!
No offense but what does that have to do with another thread complaining about my same issue? See here: http://community.sprint.com/baw/thread/78766?tstart=0
I called back and spoke with a supervisor in tech support and apparently they are trying to insinuate that they have NEVER heard of any kind of slow data speed on the iPhone with Sprint's network. How could they not have heard about it? It's been all over the news, all over the internet and I'm sure tons of phone calls for support about "hey why is my iPhone so **** slow!?"
Unbelievable at the extent people will go to lie to you.
I'm not defending. All I'm saying is Sprint is not the only Network that has problems with the iPhone. Remember when AT&T first got the iPhone? Dropped calls and data issues galore. It's not like they're not trying to fix it. They are. With network vision and network upgrades being deployed daily. It's going to take time to fix. I never said it was your fault. I'm saying if you want to get it fixed your just going to have to keep calling. I get decent and sometimes great speeds for the most part. It's not the phone, it's the network.
There's no doubt that the network is being taxed right now. But this all started when the Evo was released back in 2010. Sprints network simply cannot handle the amount of data being used. Some towers can handle it but most cannot. But I think network vision will change that. If AT&T was able to fix their problems, than sprint can too. There are some areas that I have a 5 bar signal but the data is so slow that it's unusable at times. Then there are areas where the data is decent. It was the same thing when I had an iPhone on AT&T's network 3 years ago. All the carriers have growing pains. Verizon was just lucky enough to be able to acquire Alltel and that propelled their network, and their prices.
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