From the product manager of Picturemail, Ginger. She states:
Sprint strives to offer the things that matter most to our customers. The overwhelming majority of customers devices have a ‘gallery’ where customers can share images by phone and email and post to other social media sites. With the numerous 3rd party photo storage/social sites available (Photobucket, Snapfish, Flickr, Facebook, etc), customers will still have options to store their mobile memories online.
As for NEW picture messages you send and receive, until 4/30/12 they will still be hosted within the online storage at www.sprint.com/picturemail. (messages are stored 60 days and then auto-expire). IF there is a specific image you wish to retain, you can visit the site and download to your pc thru 4/30/12. The online storage is not required for messages to be sent and received by your friends and family, so don't worry - you'll still be able to send and receive anytime you want.
Hello. I'm obviously coming in more than a little late on the picture storage being discontinued with Sprint. I understand the options but my question may be unusual I don't know if anyone else has this problem or if it's just me and/or my phone. HTC Evo 4G....I so miss my Samsung Exclaim but it is broken beyond repair ! I don't know why it is but some messages people send though not pictures at all just text messages but they won't download to my phone so the only way I can read them is if I sign into my picture account with Sprint. I'm clueless as to why this happens or if it happens to others but how would I read these messages or where will they go since my phone won't receive them. Thinking about it I haven't been able to receive any pictures on this phone & upon reflection I believe this has been the case since I got this particular phone. Hmmmm perhaps there is more wrong with the phone than what is already wrong with it! I'm curious about those messages in future where they will go as for reason's unbeknownst to me I am unable to receive them on my phone & no my memory isn't even close to being full.
Thank you for any and all help/advice you are able to offer!!
In order for your pictures to successfully download to your phone, you have to have a good internet connection. When the picturemail website is decommissioned, you will have to ask the sender to send you the picture again by creating a completely new message in order to receive it since you will not be able to log onto the website to get it after 04/30/2012.
If you are having trouble receiving any picturemail, try to make sure your internet is working properly on your phone. If you would like to private message me with your account information, I will be happy to help.
I have noticed sending and receiving Picture Mail seems to be more demanding of signal strength than other uses of my phone. I can talk and browse the web from inside my home, but to send Picture Mail I have to go outside and walk about half a block to a spot with better signal; from there I can send and receive pictures just fine. My wife can also send me pictures with her Sprint phone from her office, which I cannot do from my workplace. The signal in my office is OK for talking, checking my personal email, etc., but like at home it's not quite good enough for Picture Mail.
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