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4 Replies Latest reply: Mar 31, 2012 10:13 PM by edmgb RSS

3rd and 4th party insurance

edmgb Newbie
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Evidently Sprint does not provide insurance coverage anymore. The screen cracked on one of my phones, we paid the $100 deductible, recieved a replacement phone and returned the old one. However, since a 3rd party is involved in the insurance, the insurance says it sent the insurance payment to Sprint but Sprint continues to try to charge me $275. Weve played phone tag and email tag for 2 months.

 

I love my plan and my phones but I will drop Sprint (after 15 years) if I have to put up with this.

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