How do you disable visual voicemail to text?
As I was using my phone a window popped-up up as I was typing and you end up pressing Ok without trying. Its activated and said I was getting a free trial for visual voicemail to text.
There was no way to stop this program from running and it started transcribing all my incoming voice mail messages (very poorly by the way) without my permission.
It doesn't give you any way to opt-out! Only options to subscribe.
I assumed this was some type of malware or 3rd party app that installed without my permission because it has no credibility, it pops up on its own while you are texting or using your keypad forcing you to press the button to enable it! I've read other posts from many users having the same experience.
Why is Sprint allowing this program to run without any ability to opt-out? Is it malware or something bad? I didn't see it listed in the apps to uninstall. There is no way to access additional information about this service, no terms of service, no pricing, its just an intrusive program and purposefully at that.
Sprint please don't allow this program to run without giving an option to "opt-out" from the beginning.
Sorry for the inconvenience. What kind of device you have?.I have seen the option to unsubscribe from the trial period on an EVO running Gingerbread. Voicemail > Menu > Settings > Voicemail to Text > Unsubscribe From Free Trial.You can send me a private message and I can access the Service Mangement GUI and stop voice to text application.
I've stopped your trial voicemail-to-text trial offer on our system. Although the change should happen fairly quickly, please allow 24 hours for the services to decomission. If after that time, you are still receiving the text messages, please either post back in here or call in to technical support at 800.927.2199 so we can enter a ticket to have the service manually removed on the back end.
To unsubscribe, you would go to visual voicemail, select menu, go to settings and then tap on visual voicemail to text. Once you tap on that it should pop up with an option to unsubscribe if you are subscribed to the feature. Let me know if you have any other questions or this fails to work for you.
hi. im having problems to with this same thing since i just got a text messege from this saying that it is upgradeing and i still have yet to figure out how to get rid of this. i am not even sure it was taken off of my account at all. what can i do? my phone is the lg670 lg optimus s.
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