I took some pictures this morning of my daughter opening her birthday gifts. 2 of them are fine...the other 7 all appear to have a double exposed look to them. I've tried restarting the phone, removing the battery and then restarting and the pictures still have the double exposed look. When you look at them in the 'camera shots' mode the picture appears fine. As soon as you select what picture you want to see and it enlarges, that is when the picture looks double exposed. Has anyone else had a problem with this? Anyone have an idea how to fix this? I've taken other pictures since this morning and they are all fine.
I have only had my phone a few months and have the same camera issue. It's a shame because the pictures are good until it superimposes them. I hadn't noticed the connection to zoom so I'll have to watch that and may check out the store for a software fix. Can't hurt. Thanks for the tips.
As Levi4u stated first I would try firmly pressing on the lens as The HTC EVO is prone to the lens coming unseated. Second I would try going to Menu>Settings>Applications>Manage Applications>All tab>Camera>Clear data. If you are still having issues then we would be looking at completing a hard reset on the device back to factory defaults. Steps for this process are as follows:
Please note that all data will be deleted from the HTC EVO 4G as a result of this procedure. This process does NOT delete data stored on the microSD card. We recommend backing up all of your personal data before proceeding.
If you selected YES, all data including third-party applications will be deleted from the HTC EVO 4G. Once the wipe is complete, the phone will reboot to its factory fresh state.
To fix photos that messed up, I found a solution that worked for me.
Note: This will only work on the photos that look good as a thumbnail.
1. Download and run Irfranview
2. Click File -> Thumbnails
3. Browse to where the problem photos are located
4. Click Options -> Set Thumbnail options
5. Change Thumbnail size: to 800x800
6. Take a screen shot by hitting the print screen button on the keyboard
7. Paste into Paint
8. Crop area to photo, and save
which means if the problem at the phone gets fixed then you wont see it once it gets to the computer...
only 2 solutions were ever found...depending on which issue it was either putting pressure to the camera lens would resolve it (in some cases the lens itself seperated from the phone causing issues like this) or by doing a FR (factory reset) which the cause was due to a software problem