I'm in the same boat as mibsfo, no data at all.
I've attached a screen shot from RF Signal Tracker.
It shows EVDO-A is available and a "Network State" of "CONNECTING"
Every now and then it will get a data connection and the network state changes to CONNECTED, but that will only last for a few seconds. It doesn't matter if I'm in an area with 2bars or 5 bars, same results. I've tried toggling all of the differnt options under Mobile Networks.
Supposedly, there are already lots of LTE towers in Atlanta (according to S4GRU.com), but you are not picking up a signal anywhere? I wonder if they are not live yet.
And not to be insulting, but you went into wireless settings and turned on LTE?
Thank you Geek!! I am by no means insulted. You solved my problem. I would have never thought to check that. The SGS2 came with WiMax enabled. You'd think they would have that activated LTE by default. Now I need to drive around and test again. Thanks again.
Well, not Wimax enabled as your phone does not have Wimax. The Nexus does come with LTE turned off by default (since LTE is not widely deployed.)
Did you call tech support first and have them open a ticket or did you just go directly to the Sprint service center? I just don't want to waste any more time explaining this **** to Sprint and want to be as efficient as possible in getting a replacement phone.
Michael (aka mibsfo)
I'm in San Antonio, been watching this thread with the same problem. I've been on the phone with Sprint 4 times since Friday. Today, after resetting the phone and going in and manually entering my MSID and Mwhatever, I had nothing, About 15 minutes later my data connection came on and it lasted about 10 minutes. But I let my screen go to sleep and when I checked again about a minute later I lost my 3G connection. Haven't gotten it back. Looks like I'm gonna have to go visit the sprint service center tomorrow.
Started with calls to tech support on Friday. Saturday, went to a Sprint retail store (not a service center) to prove that there was no server outage (what phone support told me was wrong in the first place), then called tech support from the Sprint store. Got to the point on the call where they were going to ship me a new phone but said it would take up to 5 days and couldn't even guarantee they had a any phones to ship me. So, I got a reference number from that call and told them I was going into a service center on Sunday and see if they would swap. Saturday night, went to the service center cuz I new they would make me go through the same **** all over again and wasn't going to have time to do it on Sunday and was kinda hoping they would do an exchange on Sat, but they did not. Anyway, proved to them that the phone didn't work and told them I would be back Sunday (fortunately, the same tech was working on Sunday). Showed up Sunday, and they did the swap right away.
If I was you, I would call the local Sprint service center and make sure they have a GNex in stock, then I would just go straight to the service center and stay there until they give you a new phone. Don't waste your time on the phone.
Also had hours of frustration with Sprint trying to troubleshoot no 3G connectivity on the Galaxy Nexus. On Saturday, they knew nothing about it. Finally Sunday, someone finally acknowledged a widespread "manufacturing defect," for which they are now authorizing return and replacement. Another person on my account received his Galaxy Nexus and his is OK, so it was a 50/50 shot! Mine was shipped today and they sent me a return label to send back the defective phone.
I just called Sprint support and they suggested 4G LTE is still on the way for Atlanta as of today. Hence I too am left with 3G. I was initially confused as were some service representatives who didn't realize that this phone will not accept a WiMax signal (can anyone else confirm this?). I still love this phone, however. I will hold on until 4G >LTE< becomes available in Atlanta.
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