6 Replies Latest reply: Dec 17, 2013 1:25 PM by SprintCare RSS

"Unfortunatly, TouchWiz home has stopped"

1JTSBrown Newbie
Currently Being Moderated

I just got the new S III and have had it for just 2 days.  I was looking in my folders and suddeny i couldn't "scroll", then i got an error msg "Unfortunatly, TouchWiz home has stopped" with "OK" button.  Each time I pressed it, it would bring me back to my front page, lock up, go black and then display the same error msg.  Each time I pressed OK it would repeat.  After calling Sprint, they reccomended to access the applications and force closed the TouchWiz app.  After finally getting to that setting, after many attempts before the screen froze, and force closing it, it would keep giving the same error, regardless.  Powering it down or removing the battery did not help either.  Has anyone else run into this problem?  It has rendered the phone pracitally useless.  Advice?

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