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2 Replies Latest reply: Jul 23, 2012 10:10 PM by SpenceHawkins RSS

Broken iPhone

chaixiong Newbie
Currently Being Moderated

My iphone is broken but it's still working. I dropped it at six flags so the phone is completely shattered but it's still working. Can I get a new iphone since it hasn't been a year yet and I bought the warranty? And how much will it cost me?? I do not have the insurance either.

  • 1. Re: Broken iPhone
    abe2020 Sprint Employee
    Currently Being Moderated

    Every iPhone comes with one year of hardware repair coverage and 90 days of telephone technical support. AppleCare+ for iPhone extends repair coverage and technical support to two years from the original purchase date of your iPhone and adds coverage for up to two incidents of accidental damage due to handling, each subject to a $49 service fee plus applicable tax.Coverage for up to two incidents of accidental damage from handling, each subject to a $49 service fee plus applicable tax.

     

    http://images.apple.com/legal/applecare/docs/applecareplus.pdf

     

    You can reach Apple Care

    800-APL-CARE (800-275-2273)

     

    7:00 A.M. to 10:00 P.M. central time* Seven days a week.

    Hope this helps

    Abe

  • 2. Re: Broken iPhone
    Valued Member
    Currently Being Moderated

    Feel free, if you purchased apple care plus, to schedule an appoint on apple.com/support for an instore fix.

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