Can anyone tell me how to enable and disable call forwarding on the Sprint iPhone 4S? Sprint seems to be incapable of telling me how to do it and any other iPhone that I've had with any other carrier has call forwarding built into iOS, but on the Sprint phone it's not there.
He also claims that while he doesn't know how to enable/disable it, that it costs 20 cents a minute. Since when does call forwarding cost 20 cents a minute? It's suppose to be included in your plan/minutes...it works just like if you were using the actual phone...at least that's the way it's been with all the other carriers and I've had them all.
I'm beginning to think nobody at Sprint knows what the **** they are talking about!
An even funnier update...I spoke with tech support and the guy claimed "in order to activate call waiting you must call into Sprint and let us do it for you!" Am I living on earth or what?
I figured out how to do it...*72NUMBER CALL to disable go to settings/phone/sprint services and click on disable call waiting or you can simply dial *720 from the keypad.
I'm still trying to figure out though if they really charge you 20 cents a minute...
Sprint...you guys are really on top of you're game alright...NOT!
Using Unconditional Call Forwarding, There is an additional charge of .20 per minute.
Conditional call forwarding is free and included in all plans.
There are three types of Conditional Call Forwarding you can choose from:
Note: You may forward your calls to two different numbers for Conditional Call Forwarding by simply completing both steps 1 and 2 below. You can forward calls to one number when your mobile number is busy, and a different number if you do not answer.
Setup instructions and Star (*) codes for managing each type of conditional call forward are listed below:
Sprint's "unconditional call forwarding has always been $0.20/minute. When Google Voice came out a couple of years ago, we re-educated our customers on the other forwarding options; Busy and No answer, which at that time were not being used as heavily. It's great that we have a "free" forwarding option.
Message was edited by: tomdeaver ~ Thank you Levi4u for your thorough and Correct answer.
~ UPDATE ~ I was corrected by one of my colleagues with the following information.
Note: Unlimited Simply Everything plans include unconditional call forwarding at no additional per minute charge.
Link does not work as it references a Sprint Intranet site.
A question though, would free unconditional call forwarding also apply to a Everything Data Share 1500 business plan?
I agree with you. I don't understand the charge for it either. I switched from Nextel to Sprint to be in the 20th century and the service is horrible.
I need a way to forward my Sprint calls to my Verizon work phone since Sprint has no signal in the area.
I'm curious on what type of forwarding to do when you have no signal? I was also told to call in when I need call forwarding active, then call back to de-activate.
Who do I contact to find out whether lack of signal is conditional or unconditional?
Technically I would have "no answer" since the phone doesn't ring, or it may be "busy" because it is always searching for a signal...
I don't feel like I should have to pay more for forwarding when I already pay a monthly fee to have a phone that I can not use.
By the way, google voice does not work either for forwarding calls, there is a error when using GV with Sprint and being useful/beneficial.
Thank you for taking the time to contact us.
To answer your question yes, unconditional call forwarding is including in the Unlimited My Way Plan, as well as the My All-In plans.
If there is anything else we can assist you with, or if further information is needed, please let us know.
Social Care Team
I confirmed with a Sprint representative over the phone that:
- the Unlimited My Way Plan includes unconditional call forwarding
- there is no additional per call charge for any forwarded calls
Additionally, for those who may have damaged devices, Sprint technicians can set up the call forwarding on your behalf.