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3 Replies Latest reply: Nov 14, 2012 2:12 PM by 14KNIGHT RSS

Extra charges?

Jscorpio1105 Regular Visitor
Currently Being Moderated

Hi, I just got sprint, I have the iPhone 5 on the 450 Anytime Minutes, Unlimited Data Plan. I activated my phone three days ago and today I noticed that I have spent about $40 of my $150 spending charge. I haven't roamed, all the apps I have are from the app store & the money is deducted from credit I have on my Apple Account. I haven't used international texts/calls, or anything that would cause me to use up some of my spending charge. On my account it even clearly states that I have used 0 of my 450 minutes. Is there something that I'm missing here, something that I may have done that Sprint charges extra for but I didn't know?

  • 1. Re: Extra charges?
    Jazzgirl7777 Sprint Employee
    Currently Being Moderated

    Jscorpio1105,

     

    I apologize for the confusion. I know how frustrating that can be.   I am sending you a private message. 

     

    I look forward to corresponding with you

     

    Jazzgirl7777

    Social Care

    Sunday-Wednesday

    9am-2pmcst

  • 2. Re: Extra charges?
    mwb420 Newbie
    Currently Being Moderated

    I also have this same question:

     

    Hi, I just got sprint, I have the iPhone 5 on the 450 Anytime Minutes, Unlimited Data Plan. I activated my phone three days ago and today I noticed that I have spent about $40 of my $150 spending charge. I haven't roamed, all the apps I have are from the app store & the money is deducted from credit I have on my Apple Account. I haven't used international texts/calls, or anything that would cause me to use up some of my spending charge. On my account it even clearly states that I have used 0 of my 450 minutes. Is there something that I'm missing here, something that I may have done that Sprint charges extra for but I didn't know?

     

    Thank you.

  • 3. Re: Extra charges?
    14KNIGHT Sprint Employee
    Currently Being Moderated

    At a guess I would say   it was the activation fee and taxes on the line.   If you would like to send me a Private message with your phone number and Pin or answer to the security question I will be happy to check the account.

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