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2 Replies Latest reply: Oct 7, 2012 8:58 PM by Ginging RSS

Blocking a phone number

Ginging Newbie
Currently Being Moderated

I was looking for the page where we can block a phone number? Where is it on this web site?

  • 1. Re: Blocking a phone number
    raylitherland67 Gold Expert
    Currently Being Moderated

    To block or restrict voice calls:

    1. Sign in to My Sprint with valid username and password at  
    2. Click the My Preferences tab.  
    3. Under Limits and Permissions, click Block voice.  
    4. Select a phone to block.  
    5. Choose from the following options to block, restrict or allow calls:  
      • Do not block any voice calls (all previously blocked voice calls will be archived for easy access later)  
      • Block all out-bound voice calls  
      • Block only the following phone numbers for inbound and outbound calls
    6. Enter a phone number to block in the field then click Add number
      • The number will be added to the block list. 
        • To remove, select the number then click Remove.
      • If customer does not have permissions to block voice calls, a message displays indicating the selection cannot be blocked.
    7. Click Save to block voice access. 
      • If updates were saved successfully, Thank you! We've saved your changes. displays.  
      • A Blocked icon will appear next to the phone that has blocked voice services.
    8. Turn the phone off and back on for the new settings to take effect.

  • 2. Re: Blocking a phone number
    Ginging Newbie
    Currently Being Moderated

    Thank you, I had blocked the number successfully! Kudos to you

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