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5 Replies Latest reply: Nov 23, 2012 7:06 PM by j_vany04 RSS

Website down

simpson-r Newbie
Currently Being Moderated

Sprint.com is still down, is there a estimated time on this to be fixed?

  • 1. Re: Website down
    -D4V1D- Silver Expert
    Currently Being Moderated

    simpson-r,

     

    Not at this time, but they have plenty of resources working on this to get it resolved ASAP.  Sorry about the inconvenience.

     

    Thanks,

    *David

  • 2. Re: Website down
    Sandy495 Newbie
    Currently Being Moderated

    web site down again. Go figure when u want to pay ur bill!

  • 3. Re: Website down
    GreenOrchid Newbie
    Currently Being Moderated

    This is the 2nd time in a month that the site....and the app....have been down for "maintanance". Last time it lasted for almost 3 days. When I called customer service, they said it was being worked on and they had no idea how long it was going to be down. Usually when a web site is doing maintenance there is a message to let you know how long it will be down. Since customer service doesn't know anything....makes me wonder whats going on. Was the site hacked or are the programers a bunch of idiots?

  • 4. Re: Website down
    MOODYFROG76 Regular Visitor
    Currently Being Moderated

    WEBSITE DOWN during a Black Friday Sales Event.  Nice....go figure.  Customer Service not available,  I hope someone is working to get this fixed.

  • 5. Re: Website down
    j_vany04 Newbie
    Currently Being Moderated

    I have tried everything 2 different browsers on my laptop, called 2 different numbers, 2 different cell phones & its keeps telling me that the site is down for "enhancing", Really, on black friday? I have been with sprint since 2005 & I've never experienced anything like this & i'm not very happy about it. I really hope that they extent the sale since I'm sure they wont get it fixed tonight. UGH!!!

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