We have sprint insurance (Total Equipment Protection) on an HTC phone. The screen is badly cracked. Does the insurance cover cracked screens?
Yes, TEP does cover a cracked screen - but it would require filing a damage claim with Asurion (www.phoneclaim.com/sprint) and subject to a deductable.
Thanks for the question -
Thank you. We will start the papaerwork. Best Regards, JWPes