5 Replies Latest reply: Nov 7, 2012 10:59 PM by MDOSH01 RSS

Not receiving calls

MDOSH01 Regular Visitor
Currently Being Moderated

I have the LG-160 which I have had for over 18 months.  I have had Google Voice for at least 6 months.  For some reason I no longer receive calls.  This started a day or two ago.  The call will ring a few times and then go to voicemail.  Google Voice immediately lets me know I missed a call and lets me know I have a VME.


I contacted Customer Support and they had me do the usual (update profile, restart, enter ##number#, etc.) and reset the phone.  I was then instructed to go to a service center.  They immediately blamed Google Voice.  I don't want to remove GV from my account as a number of people use my GV number.


Searching these forums, it appears that it is NOT most likely a GV problem, but a problem in the network.


Any suggestions?  Anyone else experiencing this problem?  I'm in Michigan, so I don't think storm Sandy is the issue.

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