Situation: trying to call my dentist's new office number results in a single ring, strange click, then regular busy signal. Calling same number from any other network or landline connects. Dentist's office moved to new building 3 miles north on same street and setup new phone number within the past month. They are in the Mandarin area of Jacksonville, FL.
I tried calling *2 and ended up choosing "other" 3 times. When asked for my PIN, the system locks up and I can not continue. Yes, I know my PIN, I'm one of the few. I tried calling the Sprint Operator (0) only to be told to call *2.
What is the correct way to report issues like this? As far as I can tell, it only affects this one number.
Thanks for all assistance in advance.
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