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2 Replies Latest reply: Nov 10, 2012 2:16 PM by 14KNIGHT RSS

my phone will not let me call out

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Everytime I try to call out(and yes I do dial 1 and then the area code), my phone does not let me, it simply beeps as though the other person's phone is busy.  In addition, people tell me they have been trying to call me, and I do not pick up, but the call goes straight to voice mail.  It is very aggravating, as I am paying for a phone that does not even work.  I am located in San Jose, 408 area, and always have bars.  Can somebody please help me trouble shoot this problem?

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