Hey William it says this on my bill:
Sprint is making changes to its policies.
Please see the "Sprint News and
Notices" box on page 2, the back of
this page, for details.
Then it sais on page two this:
Billing Information. This bill is due on the date shown. A late payment charge applies for unpaid balances
and is charged at the highest rate permissible by law. Sprint Nextel will impose a $25 charge for each
returned check. Service is subject to disconnection if payment is not received by the due date shown. Contact
us first with billing disputes, which must be made within 60 days of the invoice date. Charges that are not
properly disputed will be deemed accepted and due by the date shown. Roaming charges accrued during the
billing period may appear on subsequent bills because of third-party processing delays.
Contacting Sprint. Address written correspondence to: Sprint Customer Service, PO Box 8077, London, KY
40742 (include your name and account number). Please do not include any correspondence in your bill.
Call detail. Full call detail information is available online.
E911. Enhanced 911 (E911) services, which provide public safety officials your location during a 911 call are
not available everywhere and at all times. E911 availability is dependent on many factors, including the
ability of particular local public safety agencies to receive and process location information, the capabilities
of your equipment and other factors affecting the delivery of services.
Your Privacy. Protect against unauthorized account access by using a Personal Identification Number (PIN)
to identify yourself when calling Care or visiting a retail store. Visit sprint.com/pin to establish or change your
PIN. Don't use commonly known info like birthdays or SSNs. To access your account online, create a unique
ETF per line: Up to $350 for Advanced Devices; up to $200 for other devices. Prorated ETF calculated by
months remaining in term times $20 (max. $350 & min. $100) for Advanced Devices or months remaining
times $10 for other devices (max. $200 & min. $50). No ETF in accordance with Sprint's Return Policy. See
Terms & Conditions/Service Updates. The terms & conditions of Sprint service sometimes change. The
current version is available online. Updates to your service will be provided in the Sprint News and Notices
SPRINT NEWS AND NOTICES
This section contains important updates
about your Sprint Services, Including Service
or Rate Changes, Promotions and Offers.
Effective 10/1/12: Important Privacy
We can make mobile ads more relevant to
you. OPT IN at sprint.com/mychoices or
855-596-2397. We also share non-personal,
non-identifying customer data for business &
marketing reports. OPT OUT at
sprint.com/mychoices or 855-596-2397. More
info available at sprint.com/privacy.
NEXTEL PRODUCTS: IMPORTANT
Due to the Nextel National Network
shutdown on 6/30/13, any Nextel devices sold
after 6/1/12 are intended to support existing
customers' migration efforts and no minimum
Order Terms will apply.
Sprint encourages you to set a phone
passcode or lock to help prevent
unauthorized access. See your phone's user
guide for instructions. Also consider
downloading a security app for your phone.
Report stolen phones to Sprint to protect your
account. For more information visit
So what does this mean?
From what this says, we are not making any material change. It looks like, we are adding mobile adds which would be relevant to the specific user, however this is optional and you can opt out using the directions provided. This is not a scenario which would increase your cost of service and impact you financially, so in other words, we wouldn't allow you out of your contract without an ETF.
You can easily find our terms and conditions via www.sprint.com/termsandconditions.
Is there a specific reason you're looking into terminating? I'd be glad to offer you some assistance if need be.
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